Community Manager
- Community Engagement & Hospitality
- Foster a warm, inclusive, and vibrant environment for all members and guests.
- Act as the primary point of contact for member inquiries, feedback, and conflict resolution.
- Ensure the physical space meets our high standards of aesthetic and functional excellence.
- Sales & Membership Growth
- Drive club growth by leading tours for prospective members and managing the sales pipeline from inquiry to onboarding.
- Meet monthly membership retention and acquisition targets.
- Identify opportunities for local partnerships that add value to the membership experience.
- Programming & Event Management
- Curate and execute a monthly calendar of diverse member events (e.g., speaker series, wine tastings, wellness workshops, and networking mixers).
- Coordinate with the food and beverage team to ensure seamless catering and service for all internal and private events.
- Manage event logistics, including vendor outreach, setup/teardown, and marketing.
- Operations & Team Leadership
- Supervise front-of-house staff to ensure consistent, five-star service delivery.
- Manage the club’s operational budget, including supplies and programming expenses.
- Utilize CRM and membership software to track data, manage billing, and analyze community trends.
- Experience: 3–5 years in community management (coworking), hospitality management (private club, Hotel etc)
- The 'Host' Mentality: You possess an intuitive sense of hospitality and know how to make everyone in a room feel seen and welcomed.
- Sales Savvy: Comfortable pitching the value of Common House and closing membership deals.
- Adaptability: You thrive in a fast-paced environment where you might move from a budget meeting to troubleshooting a microphone for a live event in the same hour.
- Local Connection: Deep knowledge of the North Carolina social and professional landscape is a major plus.
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Complimentary House membership and discounts on food, beverage, and curated goods.
- The opportunity to shape the social fabric of North Carolina’s most dynamic cities.
- Diverse and inclusive colleagues
- Generous Health, Dental, Vision, and Reserve Leave Coverage
- 401k Option
- Paid Time Off
- Monthly membership at Common House (and your partner/spouse gets one, too!)
- 50% employee discount on food and non-alcoholic purchases
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