Product Manager - Consumer Systems & Solutions

Job Description

Job Description

Job purpose

This position owns the customer-facing product category including all Prosumer Solutions and Retail ID photography systems. This position will drive and manage the life cycle for development and deliver end-user focused, profitable products. The role emphasizes product management, project management, and business operations in addition to product definition and technical product development.

Duties and responsibilities

• Oversee the full functionality and performance of prosumer systems used in retail, event, and professional settings.
• Manage the complete product lifecycle, including vision, strategy, roadmaps, requirements, development, deployment, sustainment, and end-of-life.
• Serve as the central point of communication for product issues, collaborating with sales, marketing, engineering, configuration management, information development, quality assurance, and customer support teams.
• Build a deep understanding of professional consumer “prosumer” and retail customers, end users, and competitors to ensure the success and longevity of new and evolving products.
• Define and deliver software requirements, with clear prioritization of features, use cases, and workflows.
• Develop and manage tailored solutions for retailers and market segments, including hardware components, configurations, and both internal and third-party solutions.
• Lead customer integration, field trials and product rollouts; including on-site participation when needed.
• Assume project management duties as necessary to maintain project schedules and communicate schedules to Marketing and Sales
• Conduct training for marketing, sales and technical support
• Travel as required for tradeshows and customer-facing activities
• Ensure that DNP remains innovative and customer focused
• Other duties as assigned by management.

Qualifications

Required:

• 5+ years prior Product Management / Project Management work experience
• Strong technical background; must be eager to dig into the details and have a comprehensive understanding of software and hardware internals
• Effective cross-organizational team player
• Self-directed and motivated
• Ability to manage multiple new projects while managing sustainment issues on existing products
• Excellent written and verbal communication and facilitation skills across functions and groups
• Ability to deal with ambiguity and learn on the fly – a strong “can-do” attitude
• Periodic Travel

Desired:

• Technical and business education preferred (Bachelors in a technical field plus an MBA is ideal)
• Experience in Agile software development process
• Experience with digital imaging product technology, photo, print and/or color management a plus.

Supervisory Responsibilities

No Supervisory Responsibilities

The hiring range for this position is $90,000 to $110,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. DNP offers a competitive and comprehensive total rewards package. The benefits for this position include health, dental, vision, critical illness, life insurance, flexible spending, retirement, paid time off, pet insurance, and many retail discounts.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives—backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at -us/.

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.