Operations Partner - Land PMO

The Operations Partner – Land PMO is responsible for executing Leadership of the Project Management Office (PMO), which defines/maintains standards for the Land Development Platform and supports acquisition strategy and efforts across the True Homes markets. The PMO monitors execution of the Land Development platform for compliance with approved standards. The PMO provides documented standards, guidance, and metrics in support of consistent execution of the Land Development Platform across all markets. The Operations Partner – PMO provides expert insight and advocacy related to land development public policy in support of True Homes’ business initiatives.

The PMO supports strategic market approach by providing market research and insights to executive and market partners. The PMO provides strategic project management practices through facilitation of pull-planning sessions and monitoring of project schedules. The PMO collects, processes, and shares information through consistent reporting on project management data to be used by Market Teams, Centralized Services and Executive Services.

The PMO provides vital Centralized Services functions in support of markets including risk underwriting, scheduling support, estimating and procurement support, contract administration, project financing support, project close-out services, as well as documenting engineering and landscaping design standards. The PMO also provides support through risk underwriting, project financial modeling, asset projections, project budgeting, enterprise technology interface, and accounting interface.

The Operations Partner – Land PMO implements the Leadership Charter - establishes team congruency with the True Difference; demonstrates leadership consistent with the True North Leadership Platform (TNL) platform; and matures their Functional Platform. Demonstrates high levels of team function and ability to execute.

Responsibilities:

• Establishes team congruency with the True Difference Culture
• Demonstrates leadership consistent with the TNL Platform
  • True Approach: Interactions with Associates, Trades, and Strategic Relationships that consistently reflect the values of the company
  • True Actions: Daily focus reflects franchise philosophy and synergistic structure including stewardship of resources, congruent leadership, operational excellence, and results-focused execution
  • True Acumen: Creates enterprise value through client focus, people development, stakeholder relationships, operational discipline, and financial performance
• Demonstrates high levels of team function with other Leaders
• Collaborates with Corporate Acquisition Managers and Land Market Partners to define and implement Land Acquisition Strategies for all Land Markets.
• Leads Corporate Acquisition Managers and Corporate Land/Lot Sourcing to execute strategic acquisitions for the Land Markets.
• Oversees market research and provides expert insight to inform acquisition strategies and underwriting.
• Works with Corporate Land Acquisition Managers and Land Market Partners to develop project charters and development proformas to determine project feasibility.
• Performs Due Diligence and Risk Assessment Review through consistent review of due diligence tasks completed by market land leaders to ensure completeness and provide recommendations on risks associated with each project
• Leads PMO Manager who ensures that Markets are following best practices and Development Coordinators are effectively supporting market assigned project administration tasks.
• Support Change Management efforts to define and deploy new standards, processes, and procedures.
• Monitors and reports on lot delivery progress against budget by interfacing with equity and debt capital providers for PMO related information and analyzing data to provide Land Development summary reporting and forecasting for capital providers and appraisers including proposed and existing projects.
• Develops, documents, and maintains standardized engineering, entry, and common area standards and designs to be executed by design resources
• Provides summary reporting from markets to Centralized Services and Executive Services with a goal of information integrity and distribution: Project status and information is accurate and available to the organization; also identifies areas where data integrity standards are not being met and facilitates and assembles consistent reporting on project status to be used by Centralized Services and Executive Services
• Leads the scoping of technology solutions in support of the integration of project information including scheduling and financial data/projections
• Interfaces with accounting and finance team on structure of job cost reporting and cost to complete in support of market land teams
• Provides support through consistent risk underwriting, project financial modeling, asset projections and project budgeting.
• Provides expert insight and advocacy related to land development public policy in support of True Homes’ business initiatives. Represents True Homes in state and regional level organizations, including REBIC, NCHBA, SCHBA, Canopy, and UNCC State of Housing Report.
• Performs other duties as needed or required

Results/Accountability:

• Ensures leadership congruency with Culture, People, and Platform (CPP) and TNL Platform
• Ensures there is synergy between the PMO and market land leaders in the various services that the PMO provides to them and that they provide the PMO
• Facilitates the weekly Executive Land Committee project review meeting, provides insight, and recommendations
• Leads weekly Land Operations meeting to design and document consistency in support of the Land Development Platform.
• Leads the weekly Land Development PMO/Platform meeting for Market Land Leaders; reviews work performance reports, issues, and risks; provide training on land development standards.
• Facilitates the creation and revisions of project charters and contracts by the market land leaders and reviews to verify compliance with land development standards, and strategic goals and budgets prior to Executive approval.

Qualifications:

• Bachelor’s degree
• Ten or more years of experience in residential or commercial real estate acquisition and development.
• Five years of supervisory experience required
• Project Management Certification preferred (PMP or CAPM)
• Proficient in Office 365 including Excel and QuickBase
• Valid driver’s license, current automobile insurance and reliable personal transportation for daily local travel and biweekly travel in other markets as required

General Requirements:

• Excellent attention to detail
• Ability to multi-task
• Must be able to work independently
• Strong communication skills, written, and verbal skills
• Strong organizational skills
• Ability to work in a fast-paced environment
• Regularly drive between jobs during the workday
• Comply with all company policies and procedures
• Demonstrate the qualities and character traits as defined in the True Difference

Physical Requirements:

• Ability to traverse homes, residential communities, and ungraded lots
• Ability to ascend/descend stairs and ladders
• Ability to move one’s self in confined spaces
• Ability to lift up to 25 pounds without assistance

Working Conditions:

While performing the duties of this position, the associate is regularly exposed to outside weather conditions, which may include wet and/or humid conditions, and extreme cold or extreme heat.