Office Manager Law Office

Hardin Law Firm PLLC
Fayetteville, NC

Job Description

Job Description

We are a busy, client-centered divorce and family law firm seeking an experienced, highly organized Office Manager to oversee daily operations, client service, and financial administration.

This is not an entry-level administrative role. We are seeking a professional who thrives in a fast-paced legal environment, exercises sound judgment, and takes ownership of office systems, financial accuracy, and client experience.

The Office Manager is the operational backbone of the firm. You will manage client intake, oversee billing and trust accounting, coordinate banking and bookkeeping functions, and ensure that both clients and staff experience a well-run, responsive office.

This role requires emotional intelligence, financial competence, discretion, and strong boundaries. Our clients are often navigating highly emotional circumstances — professionalism and calm leadership are essential.

Key Responsibilities

Client Experience & Office Operations

  • Oversee client intake process from first contact through onboarding
  • Serve as primary point of contact for client service issues
  • Maintain organized case files and administrative systems
  • Manage scheduling, workflow coordination, and internal communications
  • Ensure confidentiality and ethical compliance in all interactions

Financial & Accounting Oversight

  • Manage invoicing, billing, and payment processing
  • Oversee trust accounting compliance
  • Reconcile accounts and monitor receivables
  • Coordinate with CPA/bookkeeper as needed
  • Maintain accurate financial records and reporting
  • Handle banking transactions and vendor payments

Administrative Leadership

  • Improve and maintain office systems and procedures
  • Track deadlines and ensure operational efficiency
  • Identify and resolve problems proactively
  • Support attorney productivity by reducing administrative burden

Required Qualifications

  • Minimum 3–5 years of office management experience (law firm, medical office, or banking preferred)
  • Strong accounting, bookkeeping, or banking background
  • Experience with billing systems and account reconciliation
  • High proficiency in Microsoft Office and practice management software
  • Exceptional organizational skills and attention to detail
  • Professional written and verbal communication skills
  • Ability to handle confidential and sensitive information

Ideal Candidate Traits

  • Calm under pressure
  • Direct, clear communicator
  • Comfortable setting boundaries with clients
  • Financially meticulous
  • Self-directed and solution-oriented
  • Emotionally intelligent and discreet
  • Takes pride in accuracy and follow-through

This Role Is Not For Someone Who:

  • Needs close supervision to stay on task
  • Avoids difficult client conversations
  • Is uncomfortable discussing money or collecting payment
  • Struggles with organization or financial detail
  • Is looking for a purely clerical position

Compensation & Benefits

  • Competitive salary commensurate with experience
  • Paid time off
  • Professional, respectful work environment
  • Opportunity to grow with a well-established boutique practice

To Apply

Please submit:

  • Resume
  • Brief cover letter explaining your experience with financial management and client service
  • Salary requirements

Applications without a cover letter will not be considered.

Posted 2026-04-23

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