Distribution Center Director
- Manages the customer service aspects of business. Ensures clean deliveries to units. Conducts periodic surveys of customer satisfaction. Provides feedback and goals to staff and measures improvement.
- Monitor's flow of scheduled inbound product ordered centrally and locally. Reviews all electronic purchase orders and troubleshoots overdue purchase order listing from both vendor and corporate. Assists with maintaining inventory turn ratio, fill rate, and controls shrinkage.
- Hires, onboards, and trains drivers, warehouse, and office staff. Ensures low level of turnover.
- Demonstrates leadership qualities and supervises branch staff through the appropriate use of communication, delegation, follow up, performance evaluation and positive reinforcement to ensure direction is implemented properly. Conducts performance reviews, both formal and informal, to develop the knowledge, skills, and abilities of the staff. Also conducts driver ride-alongs standard= 1 ride-along with each driver in branch annually: and warehouse visits standard=2 visits to either afternoon or midnight shift per 4-week period.
- Coordinate's activities associated with payroll, unemployment, workers compensation, disability and other personnel related matters. Budgets for and develops action plans to achieve budgeted cost controls and profitability goals. Monitors daily, weekly and period-end sales and cost control figures.
- Maximizes truck and labor potential by establishing routes to maintain proper truck utilization and meeting goal for cubes per truck and average load weight. Maintains ideal restaurant processing time. Schedule's drivers and warehouse personnel according to set labor hours prescribed.
- Maintains work environment that is safe, secure and in compliance with government laws, DOT, FDA, OSHA and company policies. Ensures compliance and use of XATA computer hardware. Ensures all accident report procedures are properly followed. Obtains an excellent rating (3 Star Award Standard 4/ Star Award Goal) from Quality Assurance department and the American Institute of Baking (AIB) for the branch standard=excellent rating; goal=superior rating. Who You Are:
- Bachelor's degree in Logistics, Business Administration, or related degree with minimum of five (5) years manager-level experience within the transportation/warehouse industry, or equivalent of 8 years managerial experience.
- Possesses a strong understanding of DOT, FDA, OSHA, and CSA compliance requirements, company policies and all national and state regulations and the ability to enforce them.
- Four years of experience in food service distribution industry.
- Excellent communications skills, the ability to lead and motivate colleagues.
- Prior experience forecasting and managing operating budgets as well as communicating variance.
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