Venue Operations Manager

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About Us: We are a vibrant and bustling venue, known for our exceptional service, and lively atmosphere. Our commitment to excellence has made us a beloved destination for locals and visitors alike. As we continue to grow, we are seeking a talented and dedicated Venue Operations Manager to join our team.

Responsibilities:

• Oversee the day-to-day operations of the venue, ensuring smooth functioning of all departments.
• Manage and lead a diverse team of staff, providing guidance, training, and support as needed.
• Maintain high standards of customer service, ensuring guests receive an unforgettable experience with every visit.
• Coordinate with the staff to ensure efficient service and quality food and beverage offerings.
• Monitor inventory levels of retail area and manage supply orders to meet demand and minimize waste.
• Implement and enforce safety and sanitation protocols to ensure a clean and safe environment for both guests and staff.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and implement strategies to drive revenue growth and increase profitability.

Requirements:

• Previous experience in bartending and restaurant management is essential.
• Proven leadership skills with the ability to motivate and inspire a team.
• Strong organizational and multitasking abilities, with keen attention to detail.
• Excellent communication and interpersonal skills.
• Knowledge of health and safety regulations and compliance standards.
• Flexibility to work evenings, weekends, and holidays as needed.
• Bachelor's degree in Hospitality Management or related field preferred but not required.
• Ability to often work outdoors in a busy environment.

Benefits:

• Competitive salary commensurate with experience.
• Performance bonuses based on profit sharing.
• A supportive and collaborative work environment with a focus on employee well-being.

If you are a proactive and results-driven individual with a passion for hospitality, we want to hear from you! Join us in creating memorable experiences for our guests and shaping the future of our venue.

How to Apply: Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to hearing from you!

Job Type: Full-time

Pay: From $52,500.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Can you pass a drug test?

License/Certification:

• NC Alcohol Server Certificate (Required)

Ability to Relocate:

• Durham, NC: Relocate before starting work (Required)

Work Location: In person