AUTP Training Lead

Location

North Carolina

City

Greensboro

Role Type

Fixed Term

WHO WE ARE

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

• JOB SUMMARY

The AUTP Training Lead is responsible for managing all local and regional training activities within the AUTP program. This is a hands-on role that conducts training needs analysis, develops training plans, manages training environments, and supports the delivery and localization of training content. The Training Lead partners closely with the Global Training Team to ensure alignment with global frameworks, standards, and KPIs, while tailoring the learning experience for local markets. The role also provides direct support to Local Training Coordinators, oversees end user training scheduling, and delivers critical training programs such as Train the Trainer.

• WHAT YOU WILL DO

(This list is not exhaustive and may be supplemented as necessary by the Company)

1. Hands-On Training Leadership

• Conduct end-to-end training needs analysis across business areas and user groups.

• Develop comprehensive training plans, learning paths, and curriculum structures tailored to AUTP processes and tools.

• Own and manage the local training environment, including readiness, access, configuration, and scenario preparation.

• Partner with Local Training Coordinators to ensure smooth, consistent execution of training activities.

2. Collaboration with Global Training Team

• Work closely with the Global Training Lead to implement global methodologies, frameworks, and training approaches.

• Ensure local training plans align with global standards, templates, and KPIs.

• Provide feedback and insights to the Global team to support continuous improvement of global training assets.

• Support the localization and adaptation of global training materials to meet regional needs while maintaining consistency.

3. Training Design & Content Support

• Assist with creating, updating, and localizing training materials, job aids, and documentation.

• Collaborate with Global Instructional Designers (if applicable) to improve training relevance and clarity.

• Ensure training content aligns with AUTP processes, system changes, and local compliance requirements.

4. Delivery & Execution Oversight

• Lead the delivery of the Train-the-Trainer program, equipping facilitators with the skills and knowledge needed to deliver training effectively.

• Support UAT-related training activities, including preparing testers and reinforcing key change impacts.

• Coordinate and schedule end-user training across all impacted groups and regions.

• Ensure Local Training Coordinator has the necessary resources, schedules, and tools.

5. Stakeholder Management

• Partner with operational leaders, SMEs, and functional teams to identify training gaps and ensure readiness for deployment.

• Serve as a key contact for training-related inquiries within the AUTP program.

• Communicate progress, risks, and insights to the AUTP Change Tower Lead and other program leaders.

6. Quality Assurance & Measurement

• Track and report training KPIs and metrics at the local/regional level.

• Monitor training effectiveness through surveys, feedback sessions, and performance outcomes.

• Ensure training execution meets both global expectations and local regulatory or compliance requirements.

7. Continuous Improvement

• Identify opportunities to enhance training delivery methods, tools, and learner experience.

• Recommend improvements to global and local training processes.

• Stay informed on L&D best practices and apply them to AUTP training initiatives.

Qualifications

Education and Experience:

• Bachelor’s degree in business, HR, Learning & Development, Information Systems, or a related field.

• 5+ years of Learning & Development experience, with a focus on large-scale transformations or system implementations.

• Hands-on experience delivering training for SAP implementations, preferably SAP S/4HANA, including understanding SAP business processes, working with SAP training sandboxes, Fiori interfaces and role-based access, supporting or leading SAP UAT training or super user preparation.

• Proven ability to run Training Needs Analysis (TNA), role-to-training mapping, curriculum and learning path design for business process training, Train-the-Trainer programs, end-user training delivery and scheduling.

• Experience partnering with global teams while executing training activities locally.

• Experience with SAP Enable Now (SEN) or similar digital adoption tools is a strong plus.

Strong understanding of SAP S/4HANA concepts, including Fiori navigation, end-to-end process flows, key changes from ECC to S/4HANA.

• Ability to interpret process documentation, functional specs, and system workflows to create training content.

• Experience working with LMS platforms and digital learning tools (e-learning software, virtual facilitation tools, recording tools, etc.).

• Advanced facilitation skills, comfortable leading diverse audiences (end users, SMEs, managers).

• Experience preparing trainers, super users, SMEs, or local training coordinators for delivery success.

• Ability to simplify complex SAP processes into clear, engaging training experiences.

• Strong communication and stakeholder management skills, with the ability to liaise across business functions and levels.

• Excellent project management skills; able to manage training timelines, risks, dependencies, and logistics.

• Problem solving mindset with the ability to adjust training plans in fast moving project environments.

• Ability to work both independently (hands on) and in coordination with a global training governance structure.

Work Environment and Physical Demand

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
• Dollar for dollar 401k match up to 6% and 5% annual company contribution
• 15 Company-paid holidays
• Generous paid time off
• Employee recognition and discount programs
• Education assistance
• Employee referral bonus program
• Hybrid workplace – remote / in office
• Summer hours
• Casual dress policy Monday through Friday

Annual Base Salary Range: $103761.00 - $138347.00

Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Field 7

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [email protected].