HR Tech I

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Description of Work

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state and has over 17,000 employees. It is responsible for ensuring the health, safety and well-being of all North Carolinians. This position is located at the Division of Disability Determination Services at the Department of Health and Human Services in Raleigh, NC. This division makes medical entitlement decisions on Social Security Disability Insurance, Supplemental Security Income and Medicaid disability claims. This position serves in a recruiting role and includes sourcing, reviewing vacancy postings, screening applications and referring them to the hiring manager, processing actions in the HRIS, and communications with the hiring manager, applicants, and division and departmental HR leadership. Specific job responsibilities include but are not limited to:

• Work closely with HR team and hiring managers to develop recruitment strategies specific to their needs
• Review applications and refer most qualified applicants to the hiring manager for further evaluation and interviews
• Maintain the applicant tracking system (NeoGov) regarding candidate status and maintain SmartSheet tracking for processing recruitment actions
• Source candidates through developing internal and external search strategies and networking to identify new pools of applicants and to increase diversity of the pool
• Create salary offers for candidates within established salary administration policies and procedures, process recommended salaries for necessary approvals, and prepare offer letters and other documentation
• Serve as the primary Payroll and Time Administrator
• Create PA PCR Actions in Beacon (State of NC HRIS system) to onboard new employees including all pertinent information and complete these actions once approved
• Ensure communication with all applicants regarding the status of the vacancy
• Track and coordinate the placement of supplemental staff
• Work with management to coordinate the federal background check process
• Conduct background checks on supplemental and permanent staff
• Create and process reports as required

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application they possess all of the following:

• Demonstrated skills in handling high-volume environment with excellent customer service as a priority.
• Demonstrated experience in effective listening and communication skills with the ability to gather, clarify, and apply information to achieve goals.
• Knowledge of HR Systems including ATS and HRIS.
• Proficient in MS Word, Excel, and Outlook.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details. Minimum Education & Experience: Associate's degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High school or General Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Due to the high volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status". You will either receive a call to schedule an interview or an e-mail notifying you when the job has been filled. For technical issues with your applications, please call the NeoGov help line at 855-524-5627 . Applicants will be communicated with via e-mail only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact the DDS HR Office at 919-814-2441. Applications must be received by 5pm on the closing date. Please follow the instructions to apply online. In order to receive credit for all of your work and education history, all information must be listed on the State of North Carolina application. Statements such as "see resume" will not be accepted and will be considered incomplete. Applicants seeking Veteran's Preference should submit a copy of Form DD-214. RIF candidates must attach their notification letter. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Following the interview process, the recommended candidate will be contacted and asked to submit to an initial pre-screen Federal background investigation through the SSA Office of Human Resources (DCHR). If the pre-screen is favorable, a conditional job offer can be extended. After a new hire's start date, continued employment is still contingent upon full suitability clearance through the DCHR, which entails submitting to a detailed security questionnaire and a potential interview from a DCHR investigator that may include the need for a medical release from the individual during the investigative process. At any point during employment, a final determination by the SSA that the employee does not have a favorable suitability determination will lead to termination of employment. DHHS selects applicants based on job related knowledge, skills & abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.