Automotive Service Advisor

Service Advisor Apprentice

Hillsborough Chrysler Dodge Jeep Ram is seeking a motivated and customer-focused Service Advisor Apprentice to join our team. This is a great opportunity for someone looking to build a long-term career in automotive service. As a Service Advisor Apprentice, you will work alongside our experienced Service Advisors to learn the service process from the ground up while supporting daily department operations.

This role is hands-on and fast-paced, offering exposure to customer interaction, scheduling, parts coordination, and dealership workflow, while preparing you for potential advancement.

Schedule: Tuesday Friday: 8:00 AM 5:00 PM Saturday: 7:30 AM 3:00 PM

Service Advisor Apprentice Compensation & Benefits:

• Competitive Pay
• Health Insurance
• PTO
• 401(K)

Service Advisor Apprentice Responsibilities:

• Assist Service Advisors with daily operations and customer follow-up
• Greet customers and help facilitate a smooth check-in process
• Schedule and confirm service appointments
• Shuttle customers to and from their destination as needed
• Pick up and deliver parts to support service operations
• Maintain organized service files and assist with documentation
• Communicate effectively with advisors, technicians, and parts staff
• Maintain a clean, safe, and professional work environment
• Other duties as assigned

Service Advisor Apprentice Requirements:

• Strong customer service skills and a positive, team-oriented attitude
• Excellent communication and organizational skills
• Willingness to learn and grow within the automotive service department
• Ability to multitask in a fast-paced environment
• Valid driver's license with a clean driving record (required for shuttle driving)
• Must be able to pass a pre-employment background check

No experience? No problem. We've got the roadmap. Apply today, and let's get started!

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company it's a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We're proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that's driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.