HR Coordinator, Employee Services

Job Description

Job Description

Overview:
Renuity is seeking a motivated and service-oriented Employee Services Coordinator to manage the day-to-day operations of our HR service ticketing system while providing exceptional support to employees across our divisions. This role will serve as a key point of contact for HR-related inquiries and ensure timely and accurate processing of core HR transactions. The ideal candidate will bring a strong foundational knowledge of HR practices, an eagerness to learn, and the ability to operate with professionalism and confidentiality.

Key Responsibilities:

• Serve as the first line of support for incoming HR service desk tickets, addressing a wide range of employee inquiries and requests.

• Accurately process key HR transactions, including I-9 verifications, terminations, promotions, and internal transfers.

• Monitor service desk activity to ensure timely resolution of tickets and escalate complex issues to the HR Service Desk Manager as needed.

• Maintain accurate records of all transactions and employee interactions in accordance with internal policies and compliance requirements.

• Collaborate cross-functionally with other HR team members to support a seamless employee experience.

Ideal Candidate Qualifications:

• 1–2 years of experience in an HR or employee support role.

• Strong general knowledge of human resources policies, procedures, and best practices.

• Experience with HRIS systems; familiarity with ADP is a strong plus.

• Strong attention to detail, ability to multitask, and a customer-service mindset.

• Excellent communication and interpersonal skills; comfortable interacting with employees at all levels.

About Us:
Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, Pacific Bath, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America.

Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we’re focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We’ve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices.

At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you’re in the field or at HQ, you’ll be part of shaping the future of home improvement—and building a career you can be proud of.

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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

If you have a question regarding your application, please contact [email protected]

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