Content Marketing and Community Manager

Content Marketing and Community Manager Location Charlotte, NC :

Required Experience: 3-5 years

At Fastbreak AI, we power the people who make sports extraordinary. Our AI-driven sports operations platforms help leagues, event organizers, brands, and cities deliver world-class sports experiences faster, smarter, and with more impact.

We're looking for a hands-on Content and Community Manager to create, manage, and energize our storytelling across social media and build a stronger, more connected Fastbreak community.

If you're a great writer, an organized creator, and confident in front of the camera, this is your opportunity to shine.

About the Role

As our Content and Community Manager, you'll be at the heart of Fastbreak AI's brand and community growth. You'll spend a big part of your time creating and distributing blog posts, videos, customer case studies, and operational playbooks that showcase how our technology powers success for amateur sports event organizers.

You'll own and manage our content calendar, ensuring a steady drumbeat of high-impact content across blogs, social channels, video, and email communications.

This is a highly cross-functional, hands-on role: you'll interview customers, create short-form videos, and collaborate across marketing, product, and customer success teams to drive content that builds trust, authority, and community.

You must be organized, personable, and camera-ready—equally comfortable behind a keyboard, in front of a camera, and engaging directly with customers.

What You'll Do

• Create and Distribute Content: Write, publish, and promote blog posts, playbooks, customer case studies, and newsletters that bring our brand and customers' successes to life.
• Own the Content Calendar: Plan, manage, and track all content activities across blogs, web, social, and video platforms.
• Tell Customer Stories: Conduct interviews with customers (event organizers, coaches, tournament directors) and turn their experiences into compelling written and video content.
• Produce Video Content: Capture and edit short-form videos, interviews, and highlight reels & product demos.
• Manage Community Engagement: Create conversations and engagement with B2B leaders, followers and friends across social platforms.
• Stay Organized: Use project management tools like Asana, Monday.com, or similar to manage tasks, timelines, and editorial calendars.
• Collaborate Across Teams: Partner with marketing, sales, operations, and product teams to surface new content ideas and share customer wins.

Requirements

What We're Looking For

• 3 to 5 years of professional experience in content marketing, community management, communications, or related fields.
• SaaS and/or startup experience, especially in B2B tech or software.
• Exceptional writing and editing skills—clear, confident, audience-focused, and action-driving.
• A strong portfolio that includes published blog posts, case studies, and playbooks or similar work.
• Experience creating and managing a content calendar.
• Experience managing content for multiple products and audiences.
• Strong organizational skills and familiarity with project management tools like Asana, Monday.com, or Trello.
• Comfortable conducting interviews, creating customer profiles, and developing both written and video stories.
• Self-starter attitude with excellent attention to detail.
• Passion for sports and technology
• Experience working with sports organizations, leagues, or sports tournament operators

Benefits

Why Fastbreak AI?

• Be part of a bold, innovative team reshaping the future of sports operations.
• Tell the stories that inspire leagues, sports organizers, brands, and communities.
• Work in a fast-moving, collaborative environment where creativity is valued and impact is celebrated.
• Competitive salary, benefits, and an incredible opportunity for growth.

What We Offer

• Competitive salary and comprehensive benefits
• Health, dental, and vision insurance to keep you covered.
• A 401(k) plan with employer contributions to invest in your future.
• A "work hard, play hard" environment — where your efforts can make a measurable impact

Location

• You're based in Charlotte, NC, and excited to work in person.

If you're ready to bring your A-game and help us tell our story, send us your resume and let us know why you're a great fit!