Operations Manager

Job Description

Job Description

Job Title: Operations Manager

Location (city, state): Concord, NC

Industry: Landscaping / Construction Services

Pay: $65,000 - $75,000

Benefits: This position is eligible for health, dental, vision, insurance, and 401(K).

About Our Client:

Addison Group is partnering with our client, a leading provider in commercial landscaping and construction services, to identify an experienced Operations Manager . This position plays a key role in overseeing daily branch operations to ensure efficiency, safety, quality, and profitability.

Job Description:

The Operations Manager will lead all aspects of branch operations, focusing on team management, process improvement, safety compliance, and client satisfaction. This role requires a hands-on leader who thrives in a fast-paced environment and is passionate about driving operational excellence and continuous improvement.

Key Responsibilities:

• Direct and coordinate day-to-day operations to ensure efficient and safe work practices.
• Manage labor planning, scheduling, and resource allocation to meet business and financial goals.
• Lead and develop team members through training, mentorship, and performance management.
• Oversee procurement, inventory, and vendor relationships to support project needs.
• Monitor key performance indicators and implement process improvements for operational efficiency.
• Partner with leadership to ensure compliance with safety regulations and company standards.
• Ensure project quality and client satisfaction through proactive communication and problem-solving.
• Support hiring, staffing, and operational planning to align with growth initiatives.

Qualifications:

• 5+ years of experience in the landscaping, construction, or service industry , including 2–3 years in management.
• Associate’s or Bachelor’s degree in business, construction management, or a related field , or equivalent experience.
• Strong leadership and operational management skills with a focus on process improvement.
• Proficiency in Microsoft Office Suite ; experience with Power BI or field management software a plus.
• Excellent communication, organization, and problem-solving abilities.
• Bilingual in English and Spanish preferred.
• Valid driver’s license required.

Additional Details:

• Type: Full-time, direct hire (on-site)
• Reports To: Branch Manager
• Start Date: Typically within 2–3 weeks of interview
• Work Hours: Standard business hours, 40 hours per week (exempt role)

Perks:

• Company vehicle option (with employer-covered gas and insurance)
• Career development and training opportunities
• Team-oriented culture with strong leadership support

Benefits (401k, Medical, Dental, Vision):

• Comprehensive health and wellness coverage
• 401(k) with company match
• Paid Time Off (PTO) and paid holidays
• Employee stock purchase and wellness programs

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.