Program Assistant V

Department: Social Services

Salary Range : $34,142 - $52,025

Hours: 8:30am - 5:00pm

Deadline : Open Until Filled

The primary purpose of this position is to provide multiple mandated services in support of the children and adults being served by the Granville County Department of Social Services (DSS). The Program Assistant assigned to the Social Work Services Unit is responsible for assisting the Social Workers and Program Supervisors with support services such as data entry, tracking and report writing, requesting, receiving, and disseminating client information (internal and external), maintaining, filing and/or scanning information for records within the program(s), and creating foster care vouchers. These duties include the development of a variety of letters, memos and reports which may require independent research utilizing significant program knowledge. This position will require promptness, accuracy, and flexibility as well as the ability to deal with a wide variety of personalities.

Knowledge, Skills, and Abilities :

• Substantive knowledge of program procedures, methods and practices.

• Substantive knowledge of and ability to use correct grammar, vocabulary, spelling, proofreading and office terminology to compose and/or proofread correspondence, reports and materials

• Substantive knowledge of program content and services to apply in the analysis of information and decision making.

• Ability to record, compile, summarize and analyze narrative and numerical materials

• Ability to communicate effectively both orally and in writing.

• Ability to plan and coordinate a volume and variety of appointments, meetings and conferences.

• Ability to plan, prioritize, organize and review administrative and program workflow and procedures.

• Ability to learn, interpret and analyze applicable program content and make necessary decisions.• Ability to learn, interpret and explain policies, regulations and programs

• Ability to exercise judgement and discretion in problem-solving.

• Ability to answer inquiries independently and coordinate a variety of resources in acquiring information.

• May require ability to supervise or coordinate the work of other staff, student workers or volunteers

Minimum Training and Experience Requirements

Graduation from High School and demonstrated possession of knowledge, skills and abilities gained through at least three years of office assistant/secretarial experience; or completion of a two-year secretarial science or business administration program with one year of responsible experience as described above; or an equivalent combination of training and experience.

Job Type: Full-time

Pay: $34,142.00 - $52,025.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Adults
• Children

Schedule:

• Day shift
• Monday to Friday

Work Location: In person