Office Administrator (Assistant Property Manager) - Direct Hire

Job Description

Job Description

Office Administrator (Assistant Property Manager) – Direct Hire

Location: Fayetteville, NC (28301) – Fully Onsite
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Salary: $55,000 – $60,000 annually

Grow Your Career in Commercial Real Estate

Join a well-established and reputable commercial real estate firm known for delivering exceptional tenant experiences and high-performing properties. This Office Administrator (Assistant Property Manager) role is ideal for professionals with strong administrative, customer service, and organizational backgrounds who are looking to expand into property management.

In this role, you’ll be a key partner in supporting daily operations, tenant relations, and administrative and financial functions for commercial properties in a collaborative, fast-paced environment.

What You’ll Do Administrative Operations & Office Support

• Manage day-to-day administrative functions of the property management office
• Answer phones, greet tenants and visitors, and provide front-office support
• Maintain organized records, files, and documentation systems
• Coordinate signage updates, work orders, and office needs
• Support multiple priorities and deadlines in a fast-paced environment

Tenant Relations & Customer Service

• Serve as a primary point of contact for tenants, fostering strong relationships
• Respond to tenant inquiries, service requests, and concerns in a timely manner
• Investigate and help resolve complaints, lease violations, and disturbances
• Communicate building updates, maintenance schedules, and events

Property Operations & Inspections

• Conduct routine inspections of interior and exterior property areas
• Identify maintenance needs and initiate work orders
• Monitor building conditions, parking areas, and common spaces

Vendor & Contractor Coordination

• Coordinate and oversee third-party vendors (janitorial, landscaping, security, etc.)
• Issue contracts and track vendor performance
• Schedule and participate in vendor meetings to ensure service quality
• Partner with vendors to support building operations and special events

Financial & Reporting Support

• Assist with preparation of monthly reports, including operational updates and budget variances
• Support annual budget preparation and expense tracking
• Maintain financial records related to maintenance, parking, and building operations
• Apply general accounting knowledge to track and support property financials

Communication & Coordination

• Coordinate emergency drills, system testing, and tenant notifications
• Partner with internal teams and external vendors on operational initiatives
• Assist with event planning, parking coordination, and building logistics

Maintenance & Facility Support

• Help coordinate maintenance projects and facility improvements
• Support upkeep of parking decks/lots (cleaning, striping, repairs)

What You Bring

✅ Experience & Education

• 2–5+ years of experience in administration, office management, customer service, or property management
• Bachelor’s degree in Business, Management, Real Estate, or related field (preferred)

✅ Skills & Strengths

• Strong administrative, organizational, and multitasking abilities
• Excellent customer service and interpersonal communication skills
• High attention to detail with the ability to manage competing priorities
• Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Teams)
• General understanding of financial tracking, reporting, or accounting concepts
• Ability to work independently in a fast-paced, structured environment

✅ Nice-to-Have

• Experience with property management or facilities coordination
• Familiarity with systems such as Building Engines or RealPage
• North Carolina Real Estate Broker’s License (preferred)

Why You’ll Love This Role

• Strong opportunity for administrative professionals to grow into property management
• Gain exposure to operations, financials, and tenant engagement
• Supportive, team-oriented work environment
• Stable, full-time schedule with competitive compensation