International Logistics Operations Specialist

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At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Key Responsibilities:

• Superuser and Planner of daily booking management via TMS (Transportation Management System) with ocean carriers, freight forwarders, and NVOCC.
• Create and maintain standard work and standard operating procedures that support the Booking Management Strategy of International Operations.
• Secure advance bookings and tender shipments to appointed carriers in compliance with the global routing guide
• Build and maintain a logistics route program to establish sailing schedules for all carriers and regions
• Connect daily with internal customers, external suppliers and global freight forwarders throughout Asia Pacific, Europe, the Middle East, and the Americas.
• Track and trace international shipments and manage exceptions to ensure timely delivery.
• Use visibility tools to help manage exceptions and monitor on-time booking requests, confirmations, and delivery.
• Meet or exceed established KPIs (Key Performance Indicators) and have the ability to drive critical timelines to completion
• Liaise with internal departments across business units on issues related to international logistics.
• Perform other duties associated with international logistics as required while maintaining a customer-focused approach.

Support Activities & Collaboration:

• Support the tactical execution of the International Logistics Operations Strategic Roadmap with a focus on optimization and improvement of cost, quality, and delivery.
• Support centralized management for international logistics operations, partnering with both internal and external parties including internal procurement, site materials teams, internal trade compliance, external brokers, NVOCCs, carriers, and freight alliances.
• Support visibility solutions that enable stakeholders to seamlessly access and share data regarding logistics costs, transit times, and real-time market conditions.
• Leverage cross-functional collaboration with procurement, trade compliance, and freight pay & audit teammates to establish a clear definition of normal and abnormal conditions with KPIs in international operations. Assist with root cause analysis and resolution of abnormalities (e.g. rolled bookings, bookings rejections/cancellations, blank sailings, etc.)
• In partnership with Procurement, track market conditions and provide alternative solutions to improve cost and service based on evolving market conditions
• Manage transit & dwell of every point in the process - dwell at the manufacturing point, transit to port, dwell at the port, ocean transit, dwell at the arrival port.
• Partner with Procurement by analyzing total landed cost from pick up to final delivery.
• Support industry best practices by recommending and supporting the implementation of tactical solutions (process and technology) with internal clients and external service providers.
• Partner with trade compliance on related international transaction holds to ensure timely review and resolution without service disruption.

Qualifications:

• 7+ years of experience in international logistics operations, including import/ export functions and freight procurement
• Thorough understanding of Incoterms®, ocean booking process, letters of credit, and customs formalities for imports and exports
• Experience in the implementation and operation of web-enabled Transportation Management systems
• Bachelor's degree required
• Global Freight Forwarding experience is a plus

Key Competencies:

• Strong knowledge of the booking process with ocean carriers (NVOCC), truckers, and drayage companies
• Strong analytical skills for efficient data extraction and comparison
• Ability to influence change effectively across internal and external stakeholders
• Excellent verbal, written, and presentation skills
• The ability to function as a leader, an individual contributor, and in a team environment. Display the ability to shift priorities as required by the logistics organization and its internal customers
• Support performance metrics and evaluate internal and external service providers
• Demonstrate skills in resolving business challenges
• Ability to anticipate problems and diffuse impacts in adverse market conditions
• Ability to multitask and ability to work under time constraints and business priorities
• Mindset for continuous improvement & opportunities to refine standardized processes
• Maintain strong customer focus
• Experience with Lean concepts such as Six Sigma to drive problem-solving

What's In It For You:

• Benefits kick in day one!
• 6% 401K match, plus an additional 2% of eligible pay in core contributions
• 3 weeks of vacation per calendar year, plus paid holidays
• Benefits*:

Salary: $68,800 - $91,200 base salary.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.