BDC Representative
Job Description
Job Description
Position Summary:
As a BDC Agent, you’ll be the first point of contact for potential customers reaching out via phone, email, and online inquiries. Your role is to engage with leads, schedule appointments, and follow up to ensure a seamless experience from inquiry to dealership visit.
Key Responsibilities:
- Respond promptly to internet, phone, and chat inquiries using scripts and templates.
- Make outbound calls to follow up with leads and past customers.
- Schedule appointments for the sales department.
- Accurately enter and update customer information in the CRM system.
- Maintain a high level of professionalism and product knowledge.
- Work alternate shifts and be available to work some Saturdays.
Requirements:
- Previous experience in a customer service, call center, or automotive BDC role is preferred but not required.
- Excellent communication and organizational skills.
- Comfortable speaking on the phone and handling objections.
- Ability to multitask and work in a team-oriented environment.
- Basic computer and typing skills.
- Flexible availability, including days, evenings, and some Saturdays.
- Valid driver's license
What We Offer:
- Competitive hourly pay plus bonus opportunities.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Ongoing training and career development.
- Friendly and supportive work environment.
Recommended Jobs
Analytics Engineer
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discov…
International Tax Planning Manager - Atlanta, GA
Our client is one of the largest privately owned corporations in the whole of the USA. With annual revenues in the tens of billions and over 100,000 staff world-wide, this organisation has develope…
Customer Service Representative (CSR)
Want to work in a stable position within a family-oriented environment? Are you an organized, self-motivated individual who enjoys helping customers and working with a team? Relief Heating and Coolin…
Referral Coordinator
The Referral Coordinator (RC) ensures referral and transition coordination activities. The RC will effectively coordinate customer service requirements with onsite clinical personnel. Performs a key …
Legal Analyst I
Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thrive.…
Power Sports Buyer
: What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will…
Sales Development Representative
At Siemens, we help organizations transform maintenance and operations through connected insights, AI-powered technology, and intelligent asset management solutions. Our software enables customers to…