BDC Representative
Job Description
Job Description
Position Summary:
As a BDC Agent, you’ll be the first point of contact for potential customers reaching out via phone, email, and online inquiries. Your role is to engage with leads, schedule appointments, and follow up to ensure a seamless experience from inquiry to dealership visit.
Key Responsibilities:
- Respond promptly to internet, phone, and chat inquiries using scripts and templates.
- Make outbound calls to follow up with leads and past customers.
- Schedule appointments for the sales department.
- Accurately enter and update customer information in the CRM system.
- Maintain a high level of professionalism and product knowledge.
- Work alternate shifts and be available to work some Saturdays.
Requirements:
- Previous experience in a customer service, call center, or automotive BDC role is preferred but not required.
- Excellent communication and organizational skills.
- Comfortable speaking on the phone and handling objections.
- Ability to multitask and work in a team-oriented environment.
- Basic computer and typing skills.
- Flexible availability, including days, evenings, and some Saturdays.
- Valid driver's license
What We Offer:
- Competitive hourly pay plus bonus opportunities.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Ongoing training and career development.
- Friendly and supportive work environment.
Recommended Jobs
Remote Recruiter | $3,000-$11,000 Per Placement
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement Work remotely from anywhere in the world. Recruiters across the world are leaving traditional agencies.…
Manager, Business Analysis - Strategic Business Solutions PMO
JOB DESCRIPTION Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work t…
CDL Driver Recent Graduate Class A CDL Truck Driver
Job Description Job Description TITLE: Recent Graduate Class A CDL Truck Driver OVER THE ROAD CLASS A DRIVERS WANTED CDL in Hand? Start Earning NOW! $1,200+ Weekly - No experience? No prob…
Front Office & Audiology Assistant
Job Description Job Description Carolina Hearing and Tinnitus, an established Audiology practice that provides personalized hearing care to patients in North Carolina, is looking for a Front Of…
Director of Food and Beverage
Job Description Job Description Director of Food and Beverage Job Description OUR WHY As humble ambassadors of our namesake city, we prioritize quality, kindness, and inclusivity so all fe…
Tractor Operator
Job Description Job Description Tractor Operator – Military Ocean Terminal Sunny Point ( MOTSU ) EMI Services is hiring a Tractor/Bush Hog Operator responsible for driving agricultural or he…
Multi- Classroom 4/10 Sub
Job Description Job Description Benefits: ~401(k) matching ~ Competitive salary ~ Health insurance ~ Opportunity for advancement ~ Tuition assistance Company: LeafSpring McAlpine …
Sales Consultant
Compensation: Up to $19 per hour Company Overview To live our four core values of Building Leaders, Always Branding, Listen, Fulfill, and Delight, and Creating a Fun Enthusiastic Team Environment…
Travel Nurse RN - Progressive Care Unit - $1,930 per week in Kings Mountain, NC
Registered Nurse (RN) | Progressive Care Unit Location: Kings Mountain, NC Agency: TalentBurst, Inc. Pay: $1,930 per week Shift Information: Nights - 3 days x 12 hours Start Da…
Parts Counterperson
Job Description Job Description Salary: 30,000-40,000 Job Summary: Sells parts to all customers, over the counter, through the shop or on the phone. Essential Duties: Assists all custome…