Sr Director Credit Products - Specialized (Public Finance)

Sr Director Credit Products - Specialized (Public Finance)

Location

Charlotte, NC 28202

Job Summary

The Senior Director of Credit Products - Specialized is responsible for setting the strategic vision and execution framework within a Specialized Line of Business for first-line credit underwriting and portfolio management, ensuring alignment with the bank’s risk appetite and business objectives. This role directs a team of Commercial Loan Underwriting and Credit Managers, overseeing individual loan risk grading, portfolio monitoring, and credit risk evaluation within an assigned vertical. By leveraging advanced portfolio analytics and forward-looking risk assessment, the Senior Director identifies emerging opportunities and threats, providing key insights to senior leadership. In collaboration with sales, risk, technology, and finance teams, this leader drives responsible growth, enhances product offerings, and ensures the sufficiency of tools, staffing, and technology investments. With accountability for budget adherence, regulatory compliance, and continuous process improvements, the Senior Director plays a critical role in balancing profitability, risk management, and long-term business sustainability.

Pay Range: $244,875 - $276,26 - $305,879

Job Responsibilities

• Sets the strategic direction for the Specialized Line of Business and prioritizes enhancements for Credit Products, ensuring alignment with business objectives.
• Oversees and manages the 1st line of defense credit underwriting and portfolio management teams, ensuring implementation of credit risk management strategies across the customer lifecycle.
• Develops and executes credit strategies to optimize underwriting and portfolio management decisions, leveraging data, models, and advanced analytics tools.
• Ensures the sufficiency of tools, technology, and staffing to support effective credit underwriting and monitoring.
• Partners with Line of Business leaders, Relationship Managers, product partners, and sales teams to drive responsible growth and deliver product and revenue objectives.
• Proactively identifies and escalates area for improvement in credit processes, policies and procedures.
• Works directly with external bank clients to support credit-related needs and objectives.
• Collaborates with the second line of defense risk management (Credit Risk) to develop and refine key credit risk and early warning indicators.
• Manages implementation and associated controls for underwriting, line management, and targeting criteria, ensuring alignment with internal tech systems and vendor platforms.
• Monitors portfolio performance by customer segments, providing input on overall profitability and adjusting credit strategies within the risk appetite framework.
• Works with legal and compliance teams to ensure strategies and policies adhere to all regulatory requirements.
• Provides credit risk reporting and analysis to support data-driven decision-making.
• Recruits, develops, and trains top credit underwriting and portfolio management talent.
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems.
• May be responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.

Additional Accountabilities

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 15+ Years of 1st line of defense credit underwriting, portfolio management and risk management experience within the Financial Industry including credit strategy and credit analytics.
• 10+ years of experience in managing teams of credit analysts, underwriters in the specialty vertical.
• 10+ years of experience in the direct specialized line of business (Specialized commercial industries, capital markets, corporate commercial banking, etc.).
• Experience and expertise in credit bureaus, credit decision engines, credit and cash flow modeling for underwriting and portfolio management decisions, income/identity verification and loss forecasting.

Job Competencies

• Advanced knowledge of current federal and state laws and regulations related to credit decisions.
• Expertise in credit bureaus, credit decision engines, credit modeling for underwriting and portfolio management decisions, income/identity verification and loss forecasting.
• Strong communication and presentation skills required including the ability to translate analysis into clearly defined and supportable strategies and policies.
• Expertise operating at a strategic level as part of a senior management team.
• Demonstrates awareness of the industry across the markets served and incorporate that knowledge into analysis and strategy recommendations.
• Proven ability to meet tight timelines, estimate level of effort, multi-task and prioritize workload.
• Strong team building and leadership skills.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.
• Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank