EEO Specialist

Headway Workforce Solutions
Raleigh, NC

Job Description

Job Description

Headway Workforce Solutions is currently seeking an experienced EEO Specialist for our client in the Raleigh, NC area. Headway Workforce Solutions specializes in providing top-tier workers to clients through our proven recruitment, talent acquisition, and workforce management methods.


Primary responsibilities include investigating and responding to charges of discrimination, harassment and retaliation filed against the Company by federal, state, and local EEO agencies, as well as investigating allegations reported to the Company’s anonymous reporting line. Under the direction of an attorney, the Employment Law Specialist will assist in developing strategy, drafting persuasive position statements, and negotiating or mediating effective resolutions as appropriate.

Additionally, the Employment Law Specialist will conduct internal investigations and assist in responding to employee complaints to the Company hotline, attorney demand letters, and to other employment-related administrative agency claims and audits. This role will be responsible for providing EEO-related training and guidance to management and HR and must be able to work independently and handle special projects as assigned.
This role offers a pay rate of $27.35/hr.-$28.35/hr . The position is full-time , with a 40-hour work week from 8:00 am to 5:00 pm , and is temporary with the potential for conversion to a full-time role .


As an EEO Specialist, you will:

  • Investigate, prepare findings for attorney review, and respond to discrimination charges from the Equal Employment Opportunity Commission (EEOC) and state and local EEO agencies.
  • Interview witnesses, gather and review relevant documents, and conduct thorough investigation of claims in partnership with a secondary Specialist or Paralegal.
  • Prepare investigation reports to capture facts and findings. Recommend course of action and/or response for attorney review and approval.
  • Research EEO law as needed under the direction of an attorney
  • Analyze and assess risk of liability for the Company and recommend appropriate defense and response strategy for charges, with oversight/assistance of an attorney.
  • Prepare and draft persuasive position statements and other documents in preparation for attorney review and approval.
  • After consultation with Counsel, negotiate and mediate effective settlements and resolutions within granted authority limitations.
  • Support or conduct investigations and respond to employee complaints from the Company hotline and attorney demand letters, with oversight/assistance of an attorney.
  • Support investigation and response to other employment-related administrative agency claims and audits, such as wage and hour or retaliation claims (DOL, OSHA, etc.)

QUALIFICATIONS

  • Bachelor’s degree (BA or BS) from four-year college or university and 3+ years of EEO complaint or charge investigation experience or equivalent combination of education, experience or certifications
  • Excellent investigative skills, including in remote setting
  • Persuasive communication skills, both written and verbal
  • Demonstrated track record of negotiation and mediation skills
  • Substantive knowledge of EEO laws and HR policies and procedures
  • Ability to assess facts and law to make sound strategic decisions in defense of charges
  • Strong organizational skills, including ability to manage multiple, changing priorities and deadlines
  • Experience with Microsoft Office, including Word, is required
  • Experience in Retail industry is preferred, or other multi-site, hourly work environment
  • Role is based out of Raleigh, NC, but remote work arrangement may be possible

About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us, visit .

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.

By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.

Posted 2025-11-02

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