Investigative Coordinator
Accentuate Staffing is seeking an Investigative Coordinator to join our client in Raleigh, NC. This role is responsible for managing complaint cases from initiation through completion. The Investigative Coordinator oversees case progress, ensures timely movement through the complaint process, maintains accurate documentation, responds to inquiries, and prepares correspondence and reports related to each case.
Responsibilities:
- Manage complaint cases from start to finish, including creating case files, communicating with complainants and licensees, and tailoring correspondence based on case details.
- Research investigative files and compile documents for the database to ensure accurate historical and current case records.
- Collaborate with the Administrative Investigations Manager, Medical Director’s Office, Field Investigations, and Legal staff on cases requiring additional review.
- Convert documents into searchable text, review materials for accuracy, and perform redactions per protocol.
- Respond to requests from internal staff and board members for additional case documentation.
- Prepare committee and reports, review data extractions, and address questions related to report content.
- Participate in monthly case meetings and bi-monthly board meetings, including displaying reports, recording Board actions, and producing work notes and related materials for public reporting.
- Following meetings, finalize work notes and assign cases to the appropriate department.
Requirements:
- Two- or four-year college degree required.
- Minimum of two years’ relevant experience in a healthcare or related regulatory environment.
- Strong problem-solving abilities and exceptional attention to detail.
- Advanced proficiency in Microsoft Office.
- Highly organized, self-motivated, and able to manage multiple priorities.
- Strong interpersonal and communication skills with the ability to work effectively at all organizational levels.
Recommended Jobs
CRNA - Certified Registered Nurse Anesthetist (High Point)
Your Practice. Your Way. Competitive Pay. Robust Benefits. • Sign-on bonuses up to $100,000 with a 4-year work commitment • New compensation packages at the 90th percentile based on national su…
Revenue Cycle Specialist
Overview Join a Company That Grows People At Lewis, we're not just trimming trees - we're building a future. As the second-largest utility vegetation management company in North America and a…
PreK 4 Teacher Assistant
Summary We are seeking a reliable, energetic, and nurturing PK4 Teacher Assistant to support our Lead Teacher in a structured and engaging preschool classroom for 4-year-olds. The ideal candid…
Medical Revenue Cycle Manager
SUMMARY: Responsible for billing team leadership, subject matter expertise and performing a variety of regular tasks to ensure timely and comprehensive billing and collections for Medical and Dental …
Flooring Service Foreperson (Construction)
QuestMark, a division of CentiMark Corporation , is the nation's largest self performing flooring contractor and the leading provider of polished concrete, epoxy, urethane, and exterior coatings f…
Customer Service Representative (Insider)
Description People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect o…
Production Team Partner - Soiled Linen Sorter - UniFirst
Production Team Partner – Soiled Linen Sorter Our Production Team is Kind of a Big Deal! UniFirst is seeking a reliable and hardworking Production Team Partner to join our UniFirst Family. As a …
Delivery Driver/Warehouse Associate
Mygrant Glass Company is the largest independently owned auto glass distribution company in the United States. We are currently seeking a team player to make deliveries and work in our warehouse in M…
B2B Payments Sales Leader and Hunter
About Finexio Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business-to-business payments. We simplify the way businesses process and receive B2B pa…
Marketing Communications Specialist
Marketing Communications Specialist Position Overview The Marketing Communications Specialist is responsible for developing, executing, and optimizing communication strategies that strengthen br…