Front Desk / Sales Associate

Job Description

Job Description

Benefits:

• Complimentary gym membership
• Competitive pay
• 401(k)
• 401(k) matching
• Flexible schedule

Join Our Premier Fitness Team at Denver Health & Fitness!
Locations: Denver, NC (DHF-North & DHF-South)

Denver Health & Fitness is a premier fitness club with two locations in Denver, NC. We are seeking a highly motivated, positive, and team-oriented individual to join our Customer Service & Sales Team . If you have a strong work ethic, a passion for fitness, and a commitment to delivering an exceptional member experience, we want to hear from you!

Position Overview
In this role, you will be trained to assist with:
Club tours & membership sales
Front desk operations
Customer service & member engagement
General club maintenance & organization

The ideal candidate is responsible, dependable, and committed to creating a first-class experience for all members, guests, and staff.

Key Responsibilities

• Provide a warm, friendly welcome to all members and guests.
• Answer phone calls professionally, assisting with inquiries and club information.
• Conduct club tours and guide prospective members through their fitness journey.
• Assist members with account inquiries, billing, and membership updates.
• Process guest registrations and check-ins while monitoring for delinquent accounts.
• Maintain inventory and merchandise displays for drinks, protein bars, and retail items.
• Support sales efforts, including closing memberships and achieving sales goals.
• Engage with members on the club floor, providing encouragement and assistance.
• Maintain cleanliness and organization throughout the club, assisting with restocking and minor maintenance.
• Uphold DHFs Vision, Mission, and Core Values while fostering a positive and supportive gym environment.

Qualifications & Requirements

• Must be an Awesome Human friendly, energetic, and team-oriented.
• Strong customer service skills with the ability to engage and assist members.
• Ability to multitask and work efficiently in a fast-paced environment.
• Comfortable enforcing club policies while maintaining a positive member experience.
• Reliable, punctual, and detail-oriented.
• Basic math skills for handling transactions and sales.
• Willingness to work at either DHF location as needed.
• Must attend staff meetings and training sessions.

Compensation & Benefits

• Competitive pay with commission and bonus opportunities.
• Complimentary gym membership to support your fitness goals.
• 401(k) with employer matching to invest in your future.
• Flexible schedules to fit your lifestyle.
• Paid time off for work-life balance.
• Employee discounts on retail and services.
• Opportunities for growth and advancement within DHF.
• A friendly, team-focused work environment where your contributions matter.

If you're ready to be part of a high-energy team in a thriving fitness community , apply today! We look forward to getting to know you.