SENIOR VICE PRESIDENT, STRATEGIC ALLIANCE - BUSINESS AND INDUSTRY SUPER SECTOR (CHARLOTTE, HYBRID)

Job Description

Job Description

Position Title: SENIOR VICE PRESIDENT, STRATEGIC ALLIANCE - BUSINESS AND INDUSTRY SUPER SECTOR (CHARLOTTE, HYBRID)

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

The Senior Vice President, Strategic Alliance Group is a senior enterprise leader responsible for driving retention within the SAG portfolio and influencing growth through retention across the defined Business and Industry Super Sector portfolio. This role serves as a strategic partner to the Super Sector CEO and leadership team, with accountability for portfolio health, client partnerships, and growth through retention.

The SVP provides leadership and direction to Key Account Manager(s), Directors and Administrative support aligned to the sector, ensuring comprehensive coverage, proactive engagement, and consistent delivery of world-class client partnerships. This role operates at both a strategic and operational level, shaping sector strategy while influencing execution across the portfolio.

Key Responsibilities

• Serve as a strategic partner to the Super Sector CEO, contributing to sector strategy, client engagement, and retention priorities
• Own retention in respective SAG accounts and influence growth through retention outcomes across the total portfolio within the Super Sector
• Lead, coach, and develop a team of Key Account Manager(s), Directors and Administrative Support aligned to the super sector
• Ensure proactive portfolio management, including segmentation, prioritization, and resource alignment
• Drive growth through retention by enabling expansion, cross-sell, and innovation across accounts
• Support contract extensions, renegotiations, and rebid processes
• Establish and maintain executive-level relationships with key clients across the sector
• Partner with operators, sales, and support teams to deliver coordinated, enterprise-wide solutions where applicable
• Ensure consistent execution of retention strategies, processes, and best practices within the SAG portfolio; influence adoption across the sector
• Leverage data and insights to monitor portfolio health, anticipate risk, and inform decision making
• Participate in annual strategic business reviews and sector-level planning with both internal and external stakeholders
• Act as a connector across Compass, aligning capabilities and resources to meet client and sector needs

Success Profile

• Demonstrates strong executive presence and credibility with senior leaders, including Super Sector CEOs and client executives
• Operates with a portfolio and enterprise mindset, balancing strategic direction and execution
• Drives a culture of proactive engagement, accountability, and growth through retention
• Builds high-performing teams and develops next-generation leaders
• Navigates complex stakeholder environments and aligns multiple parties toward shared outcomes
• Uses data and insights to inform strategy and drive decisions
• Acts as a visible leader across the enterprise, influencing beyond direct reporting lines

Preferred Qualifications

• Proven experience in senior leadership roles managing large, complex portfolios or business lines
• Demonstrated success driving both retention and growth in client-based or service organizations
• Strong strategic thinking, commercial and financial acumen, with experience managing P&L or similar responsibilities
• Experience engaging with executive-level stakeholders, both internally and externally
• Track record of building and leading high-performing teams
• Experience in foodservice, hospitality, facilities management, or related industries preferred
• Strong communication, influencing, and leadership skills
• Ability to operate effectively in a highly matrixed, enterprise environment

Role Scope

• Super Sector aligned with accountability for respective SAG accounts and influence total portfolio performance
• Oversight of Key Account Manager(s), Directors and Administrative Support within the SAG portfolio of the defined super sector
• Direct partnership with Super Sector CEO and leadership team
• Enterprise-wide collaboration across sales, operations, and support functions

Apply to Compass Group today!

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

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Certain positions may require Florida Level 2 background screening. Details:

Req ID: 1541887

Compass Corporate

Jonee Love

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