Associate Director, Maintenance (Hiring Our Heroes Corporate Fellow)

Merck & Co.
Wilmington, NC
Job Requirements

This posting is for the Hiring Our Heroes, Corporate Fellowship 2026 - Cohort 3. Candidates must be transitioning service member fellows who will complete the program within the last 180 days of transition from military service. The fellowship will be 12 weeks long.

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The Associate Director, Maintenance provides operational leadership and technical oversight of maintenance activities for the sterile product manufacturing site. In this role, the Associate Director ensures equipment reliability, safe work practices, and regulatory compliance while supporting production needs and continuous improvement initiatives.

In addition, this role will support the development and execution of the site's Integrated Facilities Management (IFM) strategy and will actively participate throughout the project life cycle in Factory Acceptance Tests (FATs) for utilities, facilities, and process equipment to ensure maintainability, reliability, and lifecycle considerations are incorporated into equipment and system design.

Key Responsibilities

- Capital Projects & Equipment Lifecycle Support

- Participate as the maintenance representative in major capital project design, execution, and start-up, with primary emphasis on start-up readiness-ensuring maintenance strategies, CMMS build-out, spare parts, diagnostic capabilities, SOPs, training, and reliable systems turnover are fully in place prior to qualification and initial manufacturing-along with participation in future capital equipment installations and small- to mid-scale upgrade projects, coordinating contractors and internal resources under engineering or project management leadership.

- Attend and actively participate in utility, facility, and process equipment Factory Acceptance Tests (FATs) throughout the project life cycle.

- Provide maintenance and reliability input during FATs to ensure:
  • Maintainability and accessibility are considered
  • Spare parts strategies are optimized
  • Standardization, diagnostics, and serviceability are aligned with site practices
- Support equipment turnover to maintenance, including documentation review, CMMS asset setup, and maintenance strategy development.

Maintenance Operations & Leadership
  • Oversee day-to-day maintenance operations for assigned production areas, including preventive, predictive, and corrective maintenance activities.
  • Supervise, coach, and develop maintenance staff; ensure adherence to safe work practices and OSHA/GMP requirements.
  • Coordinate maintenance priorities with production, quality, and engineering teams to minimize downtime and support production schedules.
  • Ensure accurate and timely execution and documentation of maintenance activities within the CMMS.
  • Maintain key maintenance performance metrics for assigned areas and communicate operational status to site leadership.
Integrated Facilities Management (IFM) Support
  • Support the development, deployment, and ongoing execution of the site IFM strategy in alignment with site leadership objectives.
  • Serve as a key maintenance interface with IFM service providers, ensuring alignment with maintenance standards, safety expectations, and GMP requirements.
  • Participate in defining maintenance scopes of work, service-level expectations, and performance metrics related to IFM services.
  • Support monitoring of IFM performance and identification of continuous improvement opportunities at the operational level.
Reliability & Continuous Improvement
  • Implement and sustain preventive and predictive maintenance tasks as defined by site strategy and reliability programs.
  • Support troubleshooting and root-cause analysis for major equipment or system failures; coordinate corrective actions with engineering and subject-matter experts.
  • Apply Lean and continuous improvement principles at the area or equipment level to reduce downtime and improve maintenance efficiency.
  • Support reliability improvement initiatives by providing operational insights on equipment performance and maintainability.
Compliance & Regulatory Readiness
  • Ensure all maintenance activities comply with GMP requirements, safety regulations, and site procedures.
  • Prepare, maintain, and provide maintenance records and documentation to support internal reviews and regulatory inspections.
  • Support inspection readiness activities by ensuring assigned areas meet compliance and documentation expectations.
Qualifications

Required
  • Bachelor's degree in Engineering, Facilities Management, or a related technical field with
  • Seven (7) years of maintenance experience in pharmaceutical, biotech manufacturing or equivalent military experience
  • At least three (3) years in a supervisory or team-lead role with responsibility for maintenance technicians or supervisors.
  • Practical experience with CMMS, preventive maintenance, and predictive maintenance programs.
  • Familiarity with GMP, safety regulations, and industry standards applicable to sterile manufacturing.
  • Proven experience troubleshooting process equipment and coordinating corrective actions with cross-functional teams.
  • Working knowledge of Lean principles or continuous improvement methods.
  • Strong communication skills and ability to collaborate across production, quality, engineering, and facilities teams.
Preferred
  • Experience with potent compound manufacturing
  • Experience supporting or interfacing with Integrated Facilities Management (IFM) organizations.
  • Experience participating in or supporting FATs, SATs, and equipment qualification activities.
  • Exposure to predictive maintenance technologies (vibration analysis, ultrasound, thermography) or coordination with Predictive Maintenance (PdM) service providers.
  • Demonstrated ability to develop, coach, and retain maintenance technicians.
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Eligibility Requirements:
  • Must be an active participant in the current cohort of the Hiring Our Heroes (HOH) Corporate Fellowship Program.
  • Candidates must meet all eligibility criteria as defined by the Hiring Our Heroes program.
  • Please ensure you are registered with the HOH program to be considered.
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US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.--As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.-For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement•

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

This is an unpaid, 12-week training fellowship hosted by our company, aligned with DoD SkillBridge guidelines. This is not an offer of employment. This opportunity is exclusively for active participants in the Hiring Our Heroes (HOH) Corporate Fellowship Program.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

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Posted 2026-06-14

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