Technical Support Engineer

Haystack
Fayetteville, NC
Technical Support Engineer | Fayetteville, NC | Hybrid | $69,400 - $158,000

We're working with a premier global defense and technology consultancy on this exciting opportunity to support our nation's most elite warfighters. You will bridge the gap between advanced engineering and battlefield readiness, maintaining high-stakes simulation networks and virtual environments using cutting-edge tools like MACE and VRSG.

This isn't a typical helpdesk role; it’s a high-impact position where you will own the lifecycle of complex networked distributed systems. Working within an Agile Scrum framework, you’ll tackle Tier 1-3 troubleshooting, manage hardware installs, and lead software deployments that ensure our military personnel are prepared for any scenario.

The Role

  • Maintain and execute a sophisticated network of simulators and modeling capabilities, ensuring 100% mission readiness for exercise and rehearsal environments.
  • Perform deep-dive Tier 1-3 troubleshooting across Windows and Linux operating systems to resolve critical system bugs and network outages.
  • Manage the Authority to Operate (ATO) and develop configuration management processes for geographically separated systems.
  • Lead the build and installation of new hardware simulators and local networks, including lifecycle management and software release cycles.
  • Operate virtual environments to facilitate large-scale, live, and constructive training exercises for specialized DoD units.

What You'll Need

  • An active TS/SCI security clearance (Required).
  • Current CompTIA Security+ Certification or equivalent IAT II compliance.
  • Proven experience troubleshooting complex networked distributed systems and managing Windows/Linux environments.
  • Strong background collaborating directly with DoD operational personnel or supporting military training operations.
  • Flexibility for 25% travel and the ability to thrive in a fast-paced Agile Scrum team environment.
  • Bonus points for experience with MACE, VRSG, scripting languages (Python/Bash), or Image Generator (IG) programs.

What's On Offer

  • Competitive salary range of $69,400 - $158,000 with a performance-based recognition program.
  • Comprehensive wellness package including health, dental, and vision plus a robust 401(k) retirement plan.
  • Massive growth trajectory with professional development, tuition assistance, and internal innovation awards.
  • Flexible hybrid work model focused on results and elite team collaboration.

Apply via Haystack today!

Posted 2026-03-09

Recommended Jobs

Truck Driver

JB Hunt
Star, NC

Looking for a new contracting opportunity? J.B. Hunt has owner operator jobs available! Contract with J.B. Hunt Highway Services and gain access to one of the largest freight bases in the country, pr…

View Details
Posted 2026-03-12

Upholsterer

Teknion Canada
Clayton, NC

GENERAL RESPONSIBILITY: Responsible for upholstering task seating, sofas, and loveseats. SPECIFIC DUTIES OR TASKS Upholstery fabric/leather/vinyl as per design specifications. Ability to …

View Details
Posted 2026-03-12

Recruiter I

Millennium Print Group, A Subsidiary of the Pokémon Company International
Raleigh, NC

Join the Leader in Trading Card Manufacturing At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of…

View Details
Posted 2026-02-21

Technical Program Engineer

Charlotte, NC

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the …

View Details
Posted 2026-02-18

Private Wealth Management Registered Client Service Associate

Morgan Stanley
Asheville, NC

Registered Client Service Associate Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ team…

View Details
Posted 2026-01-30

Entry Level Account Manager

Creative Collaborations Inc.
Durham, NC

Are you ready to kick-start a rewarding career in sales and business development? Due to rapid expansion into new markets, our client has partnered with us to find driven individuals to join our team…

View Details
Posted 2026-01-16

Sales Associate

Hand & Stone Massage and Facial Spa
Matthews, NC

Spa Sales Associate Hand and Stone is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding! The primary qu…

View Details
Posted 2026-03-12

Luxury Timepiece Manager in Waiting - SouthPark Mall

REEDS Jewelers
Charlotte, NC

At REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer servic…

View Details
Posted 2025-11-28

Sales Representative - South Jersey - Orthopaedic Instruments

Stryker
Wilmington, NC

Orthopaedic Instruments Sales Rep    Who we want:     Challengers. People who seek out the hard projects and work to find just the right solutions.  Teammates. Partners who listen to ideas…

View Details
Posted 2026-02-24

Land Development Manager

LGI Homes
Charlotte, NC

LGI Homes is seeking a Land Development Manager in the Charlotte, NC area. As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebu…

View Details
Posted 2026-01-15