Technical Support Engineer
- Maintain and execute a sophisticated network of simulators and modeling capabilities, ensuring 100% mission readiness for exercise and rehearsal environments.
- Perform deep-dive Tier 1-3 troubleshooting across Windows and Linux operating systems to resolve critical system bugs and network outages.
- Manage the Authority to Operate (ATO) and develop configuration management processes for geographically separated systems.
- Lead the build and installation of new hardware simulators and local networks, including lifecycle management and software release cycles.
- Operate virtual environments to facilitate large-scale, live, and constructive training exercises for specialized DoD units.
- An active TS/SCI security clearance (Required).
- Current CompTIA Security+ Certification or equivalent IAT II compliance.
- Proven experience troubleshooting complex networked distributed systems and managing Windows/Linux environments.
- Strong background collaborating directly with DoD operational personnel or supporting military training operations.
- Flexibility for 25% travel and the ability to thrive in a fast-paced Agile Scrum team environment.
- Bonus points for experience with MACE, VRSG, scripting languages (Python/Bash), or Image Generator (IG) programs.
- Competitive salary range of $69,400 - $158,000 with a performance-based recognition program.
- Comprehensive wellness package including health, dental, and vision plus a robust 401(k) retirement plan.
- Massive growth trajectory with professional development, tuition assistance, and internal innovation awards.
- Flexible hybrid work model focused on results and elite team collaboration.
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