FOOD SERVICES SPECIALIST

Help expand our impact feeding kids across SE NC! Join the YMCA as a Food Services Specialist!

Job Description

POSITION SUMMARY:

Are you passionate about community impact and ready to help feed more children across Southeastern North Carolina? Join us at the YMCA of Southeastern NC as our Food Services Specialist – Partner Sites, where you'll play a key role in the strategic expansion and oversight of our $1.5M+ food service programs.

Working under the guidance of the Director of Food Services, you’ll lead the charge in growing our sponsorship of non-affiliated sites through the Child and Adult Care Food Program (CACFP) and Summer Food Service Program (SFSP). Your mission: strengthen partnerships with other YMCAs, Boys & Girls Clubs, and community organizations—ensuring seamless compliance, strong collaboration, and smart, sustainable growth.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Benefits Package

We believe meaningful work deserves meaningful perks! As a full-time team member, you’ll enjoy a comprehensive benefits package that includes flexible medical, dental, and vision plans, supplemental insurance options, paid training, generous PTO, and an HSA match. You'll also receive a complimentary nationwide YMCA family membership, exclusive discounts on YMCA programs like swim lessons and camps, and access to our YMCA Retirement Plan—so you can grow, thrive, and plan for your future while making a difference every day.

Qualifications

• Minimum 3–5 years of professional experience with CACFP and/or SFSP administration.
• Proven experience working with multi-site or partner organizations under USDA sponsorships.
• Strong understanding of regulatory requirements, site monitoring, and claims processing.
• At least 21 years of age with a valid driver’s license.
• Excellent communication and relationship-building skills.
• Proficient in Microsoft Excel, Word, Teams, and recordkeeping systems.
• Supervisory or site oversight experience preferred.
• CPR, First Aid, and AED certifications (or willingness to obtain within 30 days of hire).
• Experience with rural/non-congregate meal distribution is a plus.

Essential Functions

• Serve as the primary liaison for non-affiliated CACFP and SFSP partner sites under YMCA sponsorship.
• Onboard, train, and support partner sites to ensure full compliance with USDA and state regulations.
• Oversee and monitor partner sites to meet all documentation, reporting, and operational requirements.
• Support the preparation and submission of CACFP and SFSP claims for reimbursement.
• Assist in corrective action planning, serious deficiency processes, and follow-up with sites as needed.
• Maintain up-to-date and accurate records for all monitoring, meal counts, and compliance files.
• Collaborate with the Director of Food Services on strategic planning for program growth and expansion.
• Help implement and manage non-congregate meal models in rural areas in accordance with USDA regulations.
• Support internal team efforts when needed, including inventory support, delivery logistics, and site visits.
• Participate in audits, state reviews, and all relevant trainings, conferences, and workshops.

11 . Represent the YMCA in community outreach and partnership development related to food access.

• Mentor or support other food program staff as appropriate.

13 . Perform additional duties as assigned to support the mission, growth, and success of the Food Services Department.

• Support and actively participate in the YMCA’s Annual Campaign.

Cause-Driven Leadership Competencies

Leadership Competencies

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Required Certifications

Minimum 3–5 years of professional experience with CACFP and/or SFSP administration.