Customer Service Representative
Job Description
Job Description
Benefits/Perks
- Competitive Compensation
- Career Growth Opportunities
Job Summary
We are seeking a Seasonal Tax Professional to join our team. In this role at Liberty Tax, you will prepare clients' tax filings and advise them on strategies to maximize savings and make sound financial decisions. Liberty Tax offers the tax training you need to be successful. The ideal candidate is detail-oriented, highly organized, friendly, computer savvy and is able to remain calm under pressure. No matter your work background or experience level we encourage you to apply.
Responsibilities- One-on-one tax interviews with clients to record data including personal information and earnings
- Prepare complete and accurate tax returns
- Maintain confidentiality of documentation
- Meet personal and team quotas
- Attend trainings to maintain up-to-date skills and knowledge
- Must meet all other IRS and applicable state requirements
Qualifications
- High school diploma/GED
- Excellent phone and verbal communication skills
- Comfortable using computers and customer management software
- Understanding of active listening techniques
- Highly organized with the ability to prioritize projects and manage time effectively
- Ability to work well under pressure
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