QA Specialist & Web Developer - Contract Role

QA Specialist & Web Developer - Contract Role

Position Overview

We are seeking a detail-oriented QA Specialist & Web Developer Contractor to join our team at Market My Market. This dual role is critical to ensuring the quality and functionality of our client websites while also handling content updates, maintenance, and minor development tasks. You will conduct comprehensive quality assurance testing, identify and resolve issues, and make routine website updates across our portfolio of legal, dental, and medical practice websites.

About Market My Market

Market My Market delivers completely customized, full service marketing campaigns that bring companies to life online. We pride ourselves in delivering results that directly impact business. Our ideal clients are small to medium sized medical offices, dental practices, and law firms.

Key Responsibilities

Website Quality Assurance Testing

• Conduct comprehensive pre-launch QA testing using our established checklist covering Design, Functionality, Content, SEO, and Responsive design
• Perform comprehensive website reviews including functionality, design consistency, and user experience testing
• Test websites across multiple devices, browsers, and screen sizes to ensure responsive design compliance
• Execute thorough functionality testing, including navigation, forms, social media links, and contact details accuracy
• Validate all website migration requirements and ensure page-to-page consistency

WordPress Development & Content Management

• Make routine content updates including text changes, image replacements, and link updates
• Update and maintain existing WordPress websites for clients
• Implement minor design adjustments and layout changes as requested
• Add new pages, posts, and content sections following established templates
• Update contact information, hours of operation, and practice details
• Troubleshoot and resolve basic WordPress issues
• Ensure all updates maintain design consistency and follow brand guidelines

Issue Documentation and Tracking

• Document all identified issues in detailed tracking systems (Issues Backlog spreadsheets)
• Prioritize issues using established priority levels (High, Medium, Low)
• Create clear, actionable issue descriptions with specific page URLs and detailed problem descriptions
• Assign issues to appropriate team members (DEV, CX, SEO) based on issue type
• Track issue resolution status through completion, maintaining accurate records of all QA activities

SEO and Technical Quality Assurance

• Conduct SEO-focused reviews using tools like Screaming Frog to identify technical issues
• Verify proper implementation of:
  • Meta descriptions (identify and resolve duplicate meta descriptions)
  • H1 header tags on all pages
  • Title tags consistency between staging and live sites
  • URL structure and internal linking
  • Google Analytics and tracking code implementation
• Run comprehensive site crawls and compare staging vs. original site data
• Ensure proper 301 redirect implementation and functionality

Content and Design Quality Control

• Review content for accuracy, consistency, and proper formatting
• Identify duplicate images and content issues
• Verify proper font sizing and visual hierarchy
• Ensure design consistency across all pages and templates
• Check for proper image placement and quality
• Validate that all content matches approved designs and specifications

Required Skills and Qualifications

Technical Skills

• WordPress Expertise: Advanced proficiency with WordPress CMS, including themes, plugins, and custom configurations
• Web Technologies: Strong understanding of HTML, CSS, and basic PHP for WordPress customization
• SEO Knowledge: Familiarity with Screaming Frog, Google Search Console, and technical SEO best practices
• Browser Testing: Experience with cross-browser compatibility testing
• Responsive Design: Understanding of responsive web design principles and mobile-first development
• Development Tools: Experience with page builders (Elementor, WPBakery, or similar)
• Testing Tools: Proficiency with web development and testing tools
• AI Tools: Experience with AI-powered tools to streamline tasks is a plus

Soft Skills

• Attention to Detail: Exceptional ability to identify subtle issues and inconsistencies
• Systematic Approach: Methodical testing approach following comprehensive checklists
• Clear Communication: Ability to document issues clearly with specific page references and actionable solutions
• Organization: Strong organizational skills for tracking multiple projects and issues
• Team Collaboration: Experience working with cross-functional teams (Development, Customer Experience, SEO)
• Time Management: Ability to prioritize and manage multiple QA reviews and update requests simultaneously
• Problem-Solving: Ability to troubleshoot and resolve technical issues independently

Preferred Qualifications

• 2+ years of hands-on WordPress development and maintenance experience
• Experience with website rebuild and redesign projects
• Familiarity with Google Analytics, Google Tag Manager, and other web analytics tools
• Experience with WP Engine or similar managed WordPress hosting platforms
• Understanding of website security best practices
• Experience working with professional services clients (legal, medical, dental)

Typical Tasks You'll Handle

QA Issues

• Broken navigation links and buttons
• Duplicate or incorrect professional photos
• Missing or incorrect contact information
• Non-functional contact forms
• Missing H1 headers and meta descriptions
• Typography and font sizing inconsistencies
• Mobile responsiveness issues
• Image overlay and visual design adjustments
• Content alignment and spacing issues

WordPress Updates

• Adding new service pages or practice area pages
• Updating attorney/doctor bios and headshots
• Changing phone numbers, addresses, and contact forms
• Adding or updating blog posts
• Implementing new call-to-action buttons
• Updating practice hours and location information
• Adding testimonials and reviews
• Updating copyright dates and footer information

Success Metrics

• Comprehensive Testing: Successfully complete all checklist items for each project
• Issue Resolution: Track issues from identification through completion with 100% accuracy
• Update Turnaround: Complete routine WordPress updates within 24-48 hours
• Cross-Device Testing: Validate functionality across 4+ device/screen size categories
• SEO Compliance: Ensure all technical SEO requirements are met before launch
• Client Satisfaction: Contribute to successful website launches and maintenance with minimal post-launch issues
• Documentation Quality: Maintain accurate and detailed records of all changes and updates

Work Environment and Projects

You will work on various types of projects including:

• Website Rebuilds: Complete recreation of existing professional service websites
• Templated Designs: Implementation of standardized design templates for new clients
• Website Redesigns: Major updates to existing website designs and functionality
• Migration Projects: Moving websites from various platforms to WordPress/WP Engine
• Ongoing Maintenance: Routine content updates and technical maintenance for existing client sites

Tools and Systems You'll Use

• Issue Tracking: Google Sheets-based issue tracking system
• Project Management: Asana for task assignment and collaboration
• SEO Tools: Screaming Frog for technical SEO auditing
• Analytics: Google Analytics and Tag Manager for tracking validation
• Testing Tools: Cross-browser testing platforms and responsive design tools
• Development: WordPress admin, FTP/SFTP clients, code editors

Our Core Values

• Do What You Say
• Be Honest and Transparent
• Proactive, Not Reactive
• Be Thought-Leading
• Instill Trust Through Consistent Accountability
• Always Do Better, Always Be Better
• Do the Right Thing for Clients and MMM

Location: This is a fully remote contract position that must be online during EST working hours.

Application Requirements

All emails will come from a @marketmymarket.com or @applytojob.com domain only. All other emails are fraudulent. We will never interview candidates via Microsoft Teams.

When you apply, please include:

1. Resume highlighting your WordPress development and QA experience
2. Portfolio with examples of WordPress websites you have built, maintained, or tested