Manager, Sales Readiness

Cisco
North Carolina

The application window is expected to close on: October 15, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Our team is dedicated to fostering talent and improving sales capabilities across Cisco's workforce. We support new talent onboarding of early-in-career and sales professionals, ensuring a smooth and effective integration into the company. Additionally, we provide onboarding for non-technical roles within GTM, aimed at upskilling employees to deliver greater value to customers. Another key initiative of the team is the execution of a comprehensive year-round sales readiness plan, beginning with the enablement experience at GSX and continuing throughout the fiscal year, to ensure continuous growth and alignment with Cisco's strategic objectives.

Your Impact

You will play a highly visible role in shaping how thousands of Cisco’s global sellers engage customers and drive multi-billion-dollar growth. By combining instructional design, sales readiness, and latest AI innovation, you will create scalable learning experiences that simplify complexity, build seller confidence, and accelerate business outcomes. Your work will directly impact how Cisco shows up for customers in over 100 countries—making this a career-defining opportunity.

What You’ll Do

Design World-Class Learning

  • Build inclusive, role-based learning paths, e-learning modules, workshops, and micro-learning resources tailored to global audiences.
  • Translate complex solutions into simple, actionable, and engaging learning aligned with Cisco’s sales priorities.

Innovate with AI & Emerging Tech

  • Pioneer AI-driven personalization, adaptive learning, and virtual coaching experiences that set new standards in sales enablement.
  • Experiment with gamification, storytelling, and neuroscience-based approaches to transform seller engagement and retention.

Enable Sales Readiness at Scale

  • Partner with sales leaders, product teams, and SMEs to deliver high-impact enablement content, playbooks, and competitive insights.
  • Leverage readiness platforms (Mindtickle, Seismic, LMS/LXP) to deliver, measure, and optimize programs across geographies.

Lead with Influence

  • Manage vendor and contractor relationships to ensure high-quality content delivery.
  • Serve as a leader with vision in modern learning practices, supplying to Cisco’s culture of innovation, inclusion, and continuous growth.

Minimum Qualifications

  • 5–7+ years in instructional design, learning & development, or sales enablement, preferably in technology/SaaS.
  • Expertise in instructional design frameworks (ADDIE, SAM, Agile) and adult learning principles.
  • Proficiency with learning tools such as Articulate 360, Adobe Captivate, Camtasia, Vyond, and LMS/LXP platforms.
  • Experience building sales-focused learning content that drives complex customer engagement.
  • Familiarity with AI-driven learning, adaptive tech, and learning analytics.

Preferred Qualifications

  • Experience in Cisco, Splunk, or enterprise technology sales enablement.
  • Certifications in Instructional Design, Learning Technologies, AI, or Sales Enablement (e.g., CPLP, ATD, PMP, Microsoft Certified: AI Engineer Associate, IBM AI Engineering Professional Certificate, or equivalent).
  • Strong communication and collaboration skills across global, cross-functional teams.
  • Analytical approach with proven ability to measure training impact and drive continuous improvement.

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Posted 2025-10-09

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