Project Intake Coordinator

Job Description

Job Description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Who are we?
Renu Energy Solutions is a full-service solar residential and commercial installation company, providing end-to-end service from the initial solar consultation to site installation and beyond. We pride ourselves with offering unquestioned customer service and the best consultative selling approach for solar in the industry. Not just your ordinary solar company, Renu has pushed the envelope with year over year growth and featured on notable lists such as inc 5000 and Solar Power Worlds Top Solar Contractors for the past 9 years. As a top-rated solar installer, we pride ourselves on exclusive industry partnerships, delivering the best products, service, design, and installations around.

What are the Key Points?
Location: Based out of the Charlotte office (near the airport)
Benefits: Health/Dental/Vision/Disability/Life + Matching 401k + PTO
Salary: $45,000-$50,000
Culture: Fun people loving what they do
Personality: Team Player that is passionate about Clean Solar Energy

Renu Energy Solutions is currently looking to hire a Project Intake Coordinator in our Charlotte,
NC office. We desire smart, hard-working employees who are looking to grow a career in the
renewable energy field. We offer a safe, high energy and professional work environment where
career growth is expected for strong performers. We are growing rapidly in the North Carolina
and South Carolina markets and hope that you can be part of our team.

Responsibilities:

• Processes all new PV and ESS contract submissions internally for new customer
• efficiently and in accordance with protocols;
• Ensures documentation with each new project is submitted correctly, in its entirety and
• without error;
• Completes financial review of the project to ensure pricing is on tier with current pricing
• models and if not, works with the finance department and sales rep to find resolution
• quickly;
• Completes project intake and execution of new project creation inside CRM and project
• management tools along with projects folders inside google drive;
• Completes welcome email to all new customers at start of project to ensure next steps
• are communicated, any missing documentation is gathered and questions are answered;
• Works with internal finance team, external loan options and sales team members to
• ensure customers loans are executed and approved at the start of the project;
• Assist in collecting deposits for cash contracts;
• Works with Operations Supervisor and Director of Operations to point out any concerns
• and work on solutions for the project from time of contract;
• Works with customers on scheduling site survey in order to kick off the operations
• process of the project;
• Works with the Operations Supervisor in assigning the new project to the correct project
• team inside operations;
• Assists in addressing customer questions during the project completion process.

Qualifications:
Necessary Skills:

• Deadline motivated and high quality standards
• Proficient in Microsoft Office and/or Google Workspace products
• High level of professionalism and excellent customer service skills
• Proven communication skills within a team, with employees and customers
• Detail-oriented
• Excellent written and verbal communication skills

Preferred Skills/ Experience:

• Associate's or Bachelor's Degree
• 1 + years of experience in a contract compliance role, customer service role, sales, admin role, or similar.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender identity or
expression, pregnancy, age, national origin, disability status, genetic information, protected
veteran status, or any other characteristic protected by law.