Housing Choice Voucher Specialist II

Job Description

Job Description

Housing Choice Voucher (HCV) Specialist II

Expected Hiring Range: $43,833 -$54,963

The Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with RHA!

GENERAL DESCRIPTION

The Housing Choice Voucher Specialist (HCV) determines initial and continued eligibility in the Housing Choice Voucher program. This position is responsible for interviewing participants, certifying and recertifying annual and interim income changes and asset updates. This position requires excellent organization and time management skills, managing a caseload of 350 to 500 program participants. Tact and courtesy are required in extensive public contact with program participants and associated outside agencies. Reports to the Housing Choice Voucher Manager.

SPECIAL REQUIREMENTS

A valid North Carolina Driver’s License, drug testing, criminal background check and DMV check is required. Housing Choice Voucher Specialist Certification (required within 6 months of employment)

DESIRABLE EDUCATION AND TRAINING

High school diploma or its equivalent supplemented by courses in office or business administration; two years of work experience in human services related administrative work, preferably in public housing programs or social service industry; or an equivalent combination of training or experience which provides the required knowledge, skills and abilities to be successful in this role.

Working knowledge of YARDI Voyager and Rent Café systems is preferred, or familiarity with property management software. Bilingual skills (English/Spanish) are a plus.