Operations Technician

Under the direction of the Operational Coach (Manager), the technician operates automatic solid-dose packaging equipment as part of an empowered work team. Routinely performs line-specific duties including line check-in, in-process quality monitoring, equipment operation, work center cleaning and change-over and material movement with a high degree of accuracy and efficiency in accordance with established procedures.

Responsibilities :

• Carry out our site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule.
• Function in a team-based Employee Involvement culture focusing on continuous improvement of Wilson Operations.
• Operate packaging equipment to routinely achieve production standards while following GMPs and SOPs.
• Perform scrupulous cleaning and inspection of equipment between production batches.
• Set up and adjust equipment including tablet fillers, thermoformers, cappers, labelers, checkweighers, cartoners, casepackers, and palletizers as needed for optimal performance within qualified parameters.
• Examine products to detect defects, product damage, or other visual quality problems.
• Verify accuracy of critical information and complete required documentation for product run.
• Identify equipment malfunctions and repair needs; communicate appropriately for timely resolution.
• Accurately maintains detailed records of equipment cleaning, set-up, and challenge documentation.
• Encourage discussion of individual or member concerns and/or solutions to problem situations.
• Contributes to effectiveness of operations and implementation of viable improvements.
• Maintains work area in constant state of compliance with respect to proper housekeeping, material segregation, and personal gowning including required protective equipment.
• Quality - Conducts all packaging operations in accordance with current Good Manufacturing Practices (cGMP), site Standard Operating Procedures (SOPs) and Divisional policies and guidelines.
• Identifies quality issues, determines root cause through minor troubleshooting and actively supports appropriate corrective actions.
• Notifies appropriate parties of quality deviations and supports all investigations and corrective actions.
• Performs routine line clearance activities thoroughly to prevent cross-contamination of products.
• Safety - Conforms to established safety procedures in accordance with OSHA and other regulatory agencies.
• Recognizes and utilizes safety equipment as needed.
• Actively takes accountability for personal safety as well as the safety of others. Identifies, reports, and documents unsafe conditions, participates in the investigation of accidents/injuries and corrective measures.
• Equipment - Operates packaging equipment within qualified parameters; performs and documents equipment challenges per current procedures.
• Demonstrates ability to troubleshoot equipment for product jams and component problems.
• Identifies equipment problems to assist the mechanics with corrective repairs.
• Financial - Responsible for achieving packaging Profit Plan standards; maintain production schedule to complete monthly orders.
• Contribute to achieving all departmental financial goals by understanding and controlling labor tracking, component usage and material waste.
• Team/Individual Performance - Actively participates in a team-based culture through participation in team meetings and continuous improvement activities.
• Demonstrates a high degree maturity and personal integrity.
• Strictly adheres to all site policies on personal conduct and attendance.
• Collaborates with peers and other employees at various levels throughout the organization; routinely demonstrates leadership and conflict-resolution ability.
• Demonstrates a willingness to provide and receive constructive feedback in 360 performance review.

Education Requirements :

• High School diploma or equivalent.
• AAS degree or higher in a Business, Science, or Technology-based field preferred.

Required Experience and Skills:

• Previous experience operating, maintaining, troubleshooting, and/or repairing industrial equipment is required.
• Demonstrated familiarity with PCs.
• Ability to interact in a team setting, positively adapt to change, and effectively resolve conflict.
• Good oral and written communication skills.

Preferred Experience and Skills:

• Three or more years of experience in a manufacturing facility (GMP environment strongly preferred).
• Demonstrated leadership ability, peer training experience, and/or productivity improvement activities strongly preferred.
• SAP/MES experience preferred.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Not Applicable

Shift:
1st - Day

Valid Driving License:
No

Hazardous Material(s):
n/a

Required Skills:
Analytical Problem Solving, Analytical Problem Solving, Biological Manufacturing, Cleanroom Gowning, Communication, Computer Literacy, Corrective Action Management, Equipment Maintenance, General Safety, GMP Operations, Good Manufacturing Practices (GMP), Laboratory Processes, Machinery Operation, Maintenance Processes, Manufacturing Quality Control, Packaging Equipment, Packaging Machinery, Packaging Operations, Packaging Processes, Pharmaceutical Manufacturing, Product Inspections, Production Scheduling, Productivity Improvements, Quality Assurance Monitoring, Regulatory Compliance {+ 5 more}

Preferred Skills:

Job Posting End Date:
08/6/2025
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R359243