Patient Scheduling Representative

WakeMed Health & Hospitals
Raleigh, NC
Overview: The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Scheduling Representative provides unsurpassed service for WakeMed patients scheduling outpatient services and physician practice appointments. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions. The Patient Scheduling Representative works in a high-volume, fast-paced, metrics-driven environment. Department Description:

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit .

EOE

Licensure: Not Applicable Education: High School Diploma or Equivalent Required Experience: 1 Year Customer Service Preferred
Posted 2025-11-08

Recommended Jobs

Sr Operations Manager - Sanctions Screening Center of Excellence

Bank of America Corporation
Charlotte, NC

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …

View Details
Posted 2025-11-03

Labeling Operator PA2 2nd

Bosch Group
Lincolnton, NC

Job Description Job Description Company Description Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial tec…

View Details
Posted 2025-11-07

Eastern North Carolina Outpatient Internal Medicine - $200K to $230K

Enterprise Medical Recruiting
North Carolina

Join a 38-year-old, Faith-based multi-specialty group in Rocky Mount, NC! Group currently has 3 full-time and 2 part-time physicians along with several APPs. Two physicians will be retiring in the ne…

View Details
Posted 2025-09-21

Shift Leader

Taco Bell - B&G Food Enterprises
Clayton, NC

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owner…

View Details
Posted 2025-10-07

Experience Greenville: Where Caring Meets Coastal Charm!

NurseRecruiter
Greenville, NC

Registered Nurse - Telemetry - Travel - (Tele RN) Embrace a vibrant travel nursing adventure in Greenville, North Carolina! Picture yourself as a telemetry nurse, analyzing cardiac rhythms in a renow…

View Details
Posted 2025-08-20

DevOps Engineer

Inflow Federal
Fuquay Varina, NC

At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set…

View Details
Posted 2025-09-22

Maintenance Technician (Mechanical Supervisor)

LHH
Mocksville, NC

Job Description Job Description Mechanical Supervisor – High-Tech Manufacturing Location: Davie County, NC Salary Range: $90,000 – $120,000 Schedule: 1st Shift (Mon–Fri, 8 AM–5 PM) | Fut…

View Details
Posted 2025-11-03

Journeyman - Electrical - IN Region

GEMCO Constructors
Charlotte, NC

Description GEMCO Constructors, LLC , headquartered in Indianapolis, IN, is a mechanical, electrical, plumbing, building automation systems and service contractor providing comprehensive design and…

View Details
Posted 2025-11-04

Explore Vibrant Charlotte While Making a Difference!

NurseRecruiter
Charlotte, NC

Registered Nurse - Progressive Care - Travel - (PCU RN) Step into an exciting travel nursing opportunity as a Registered Nurse in Progressive Care in vibrant Charlotte! This role allows you to delive…

View Details
Posted 2025-08-09

DevOps Engineer

Xsolla
Raleigh, NC

ABOUT US At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing…

View Details
Posted 2025-09-22