Customer Relations Representative ENTRY LEVEL

Xcel Management Inc
Matthews, NC

Job Description

Job Description

  • Establishes, implements, and directs sales training programs to ensure the maximum effectiveness of the company's sales efforts.

Responsibilities

  • Determines sales training needs for the organization, divisions, or departments.
  • Develops and directs sales training plans, programs, and procedures.
  • Coaches trainees on a variety of effective sales techniques.
  • Oversees the set up and maintenance of training facilities.
  • Contacts and schedules lecturers, motivational speakers, and sales, technical, or product specialists.
  • Prepares reports on progress of sales trainees during training periods.
  • Keeps informed of new training methods, competitor techniques, and pending introduction of new company products to ensure current and effective training programs for sales personnel.
  • Analyzes performance of sales personnel to determine need for additional training.
  • *The company reserves the right to add or change duties at any time.

Qualifications

  • Education: Bachelor's degree in business administration or related field
  • Experience: 3-5 years of related experience; or the equivalent combination of education and experience
Posted 2026-05-28

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