Assistant Store Manager

Whether you are a seasoned winter sports professional or a complete novice, there are opportunities at 1st Tracks Ski and Snowboard that can open up a whole new world of adventure. Founded in 1983 and headquartered in Banner Elk, NC, we are a family of multiple specialty retail brands, all dedicated to delivering an outstanding guest experience in our stores. We love what we do and where we live and want to share it. We are Genuine, Authentic and Stoked about sharing our passion for what we do! We are people who like to help make the most of the limited time we have with our guests. Providing the best gear, sharing our knowledge and enthusiasm, and in every way possible helping them make the most of their outdoor experiences.

Job Summary

To assist in managing the sales, rentals, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.

Assistant Store Manager Responsibilities:

• Fulfill manager-on-duty responsibilities when scheduled
• Assist in maintaining and administering operational expectations by following company policies and guidelines
• Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
• Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
• Assist Store Manager in recruiting and maintaining a quality core staff
• Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
• Assist Store Manager in communicating company values and goals to the employees
• Manage inventory control and meet or exceed inventory goals
• Enforce company cash handling and other Loss Prevention policies and procedures
• Remain current on new industry products and trends; demonstrate knowledge of products
• Be energetic, motivated and possess the ability to multi task

Assistant Store Manager Qualifications:

• A minimum of one-year relevant work experience – preferred
• Experience in the retail field – preferred
• High school diploma or equivalent – required
• Basic computer skills with ability to learn register – required
• Excellent verbal and written communication skills
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English – required
• Strong organizational and communication skills