CNC Applications Engineer

Advanced Technology/ Robotics / Growth and Learning!

At Ellison Technologies we are a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates. As a 70 year old company we are committed to the survival and growth of the American manufacturing industry. Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.

Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve. Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.

In brief, this role will provide you the opportunity to showcase your ability to consult with our myriad clients and help guide them to take their products from raw stock to a finished good in the most efficient and accurate manner while meeting the aforementioned goals.

This is primarily a field based role, with travel from your home base to client sites.

Please review our Glassdoor page and our Ellison "About Us" page to learn more.

Responsibilities:

• Provide training and consultative support on-site and at the customer (this will be the main focus of the role as we have so many new projects taking place!)

• Support the sales team throughout sales process

• Manage customer relationships

• Creating process cycle time estimates

• Assist in fixture/tooling design

• Support the completion of turnkey system projects including documentation

• Document Activities

Accountable for Customer Satisfaction. Prepare reports for management and project requirements. Maintain proper records of customer issues and requests for support. Interface and assist parts, service, applications, and sales department as needed with the goal of exceeding customer expectations. Participate with enthusiasm on other related duties as assigned.

Qualifications

We are looking for that rare candidate that is truly energized by learning and innovating, with the ultimate aim of helping our clients make their parts better and more efficiently.

You’ll have experience training or directing others, with process cycle times, process capabilities and of course a strong understanding of controls such as Fanuc, Siemens or similar. What's more, you'll have experience with Mastercam, GibbsCAM, ESPRIT or similar. You'll bring a breath of experience including five axis milling as well as turning.

This role will focus on the North Carolina market.We expect overnight travel to be limited to 1 - 2 nights a week in the local area, at most, depending on client needs.

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."

Graham Hooper (CEO)