Lead Associate I (Key Holder)

Goodwill Ind NW NC Inc
Troutman, NC

:

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL? Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization's values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Please go to our website:

: Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment. Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team): Closes store, reconciles cash with daily sales reports and secures facility for night, Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary. Cash register/customer service. Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.) Hanging/Inspecting/Tagging textile & clothing in a production style setting. EDUCATION: High School Diploma or equivalent preferred. EXPERIENCE: Lead or supervisory experience required. HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 1PM on Sunday.

PAY: $15.05 EOE: E-Verify Employer

Education

Required
  • High School or better
  • High School or better

Behaviors

Required
  • Team Player: Works well as a member of a group
  • Loyal: Shows firm and constant support to a cause
  • Leader: Inspires teammates to follow them
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Job Security: Inspired to perform well by the knowledge that your job is safe
  • Goal Completion: Inspired to perform well by the completion of tasks
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Preferred
  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted 2026-07-31

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