Law Firm COO-

Marshall Graham
Charlotte, NC

Job Description

Job Description

A well-established, multi-office regional law firm is conducting a confidential search for a Chief Operating Officer to help lead its business operations into its next chapter.

This is a meaningful leadership opportunity — not just a management role. The COO will be a trusted partner to firm leadership, helping shape how the firm grows, operates, and supports its attorneys, staff, and clients. If you're energized by building things, bringing teams together, and making complex organizations work better, this role was designed for you.

The firm is known for its collaborative culture, long-term strategic vision, and a genuine commitment to the people who make it run. The right candidate will find both the autonomy to lead and the support of a leadership team that values what great operations make possible.

As COO, you'll provide executive leadership across the firm's non-legal operations — serving as the connective tissue between the firm's strategic ambitions and its day-to-day reality. Your portfolio will include:

Human resources and talent operations

Finance and administrative functions

Information technology and systems infrastructure

Marketing and business development operations

Recruiting and professional staff functions

Facilities and office operations across multiple locations

Vendor relationships and operational support services

Organizational planning and firm-wide initiatives

Beyond functional oversight, you'll play an active role in shaping the firm's future:

Partner with firm leadership on strategic planning and growth initiatives

Lead operational improvements and find smarter ways to do things

Build the infrastructure and systems that support a growing, scalable firm

Develop and track operational metrics that inform good decisions

Support budgeting, forecasting, and business planning

Lead and develop administrative teams across the firm

Drive technology adoption and modernization efforts

Guide change management and long-term organizational development

The firm is looking for a collaborative, strategic executive who knows how to lead through complexity and genuinely enjoys it. You're someone who builds trust quickly, communicates clearly, and finds energy in helping organizations become better versions of themselves.

You'll be a strong fit if you bring:

7+ years of progressive leadership experience in operations, administration, or executive management

A track record of leading multiple business functions and administrative teams

Strong financial, operational, and organizational management skills

Experience driving strategic initiatives and supporting organizational growth

Exceptional communication and relationship-building abilities

Executive presence with the ability to influence across diverse groups

Experience in law firms, professional services, consulting, accounting, or similarly sophisticated environments (preferred, not required)

Leadership Style

The ideal candidate leads with both head and heart. We value:

Strategic thinking grounded in practical execution

A collaborative, people-first leadership approach

Commitment to operational excellence without losing sight of the human side

Emotional intelligence and self-awareness

Comfort with change — and the ability to bring others along

Clear, honest, high-quality communication at every level

A reputation for being someone people trust

This role offers real ownership. You'll have the chance to help shape the direction of a respected, growing firm by building the operational foundation that supports everything it does.

It's the right fit for an executive who wants more than a seat at the table — someone who wants to help set it.

Posted 2026-06-24

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