Business Counselor

Posting Information

Posting Number

PG194439EP

Internal Recruitment

No

Working Title

Business Counselor

Anticipated Hiring Range

$64,000 - $66,000

Work Schedule

Monday - Friday 8 a.m. to 5 p.m. Some evenings and weekends may be required

Job Location

Raleigh, NC

Department

SBTDC-Capital Center

About the Department

The University of North Carolina System’s Small Business and Technology Development Center (SBTDC), in partnership with the US Small Business Administration, is the recognized, primary organization through which the state of North Carolina provides business counseling, management education, and technology development services to help the business community successfully meet challenges, manage change, and plan for the future.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical , Dental , and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits,

Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

The Business Counselor is responsible for providing individualized and confidential business counseling services to NC businesses, entrepreneurs, and university constituents annually. Key activities of this role also include promoting the SBTDC throughout the state and establishing/maintaining relationships with key strategic partners involved in economic development.

Counseling:

• Responsible for client counseling through direct face-to-face, videoconference, telephone, email, and other forms of communication.
• Ensure attention is given to both the technical/business issues as well as the relationship issues.
• Demonstrate professional standards of conduct regarding client confidentiality, conflicts of interest, and professional behavior.
• Achieve client outcomes and impact results that include capital formation, job creation/retention, new business starts, success stories, and client satisfaction.

Marketing and Outreach:

• Responsible for marketing and promoting the SBTDC throughout a multicounty region served by the center.
• Perform outreach and engagement activities with economic development offices, partner organizations, and other stakeholders that effectively position the SBTDC in the marketplace.

Administration:

• Responsible for developing a portfolio of clients, maintenance of confidential client records, and reporting on program performance.

Training: Assists with the design and delivery of training programs sponsored by the SBTDC.

Other Responsibilities

Qualifications

Minimum Education and Experience

Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.

Other Required Qualifications

• A broad, general knowledge of small business management.
• Excellent interpersonal and communication skills.
• Ability to manage multiple assignments, organize work, and establish priorities with minimal supervision.

Preferred Qualifications

• Master of Business Administration or other related field, and three years of relevant work experience, or a Bachelor of Science degree in Business Administration, and 5 years of relevant work experience may be substituted.
• Experience with conducting financial analysis, market planning, digital strategy, strategic management, and international trade is a plus.

Required License(s) or Certification(s)

A valid NC driver’s license must be obtained within 30 days of hire and must be maintained throughout employment.

Valid NC Driver's License required

No

Commercial Driver's License required

No

Recruitment Dates and Special Instructions

Job Open Date

04/23/2026

Anticipated Close Date

5/6/2026; if posting is still active we are accepting and reviewing applications

Special Instructions to Applicants

Please include a resume, cover letter and contact information for up to three professional references.

Position Details

Position Number

00110573

Position Type

EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Department ID

262201 - SBTDC-Capital Center

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or ***email_hidden*** .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.