Sr. Operation Associate - Warehouse

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Responsibilities

The Sr. Associate - OA Warehouse is responsible for daily performance management and support of the process team. This individual must ensure cross functional collaboration between operations, engineering, quality, supply chain and maintenance to meet key metrics and deliverables for the Warehouse Process Team. The individual will be taking leadership role for the area process team, managing process improvements for the area, acting as a liaison between Warehouse Operations and multiple support groups in execution of improvements, change controls, quality / HSE event management. In addition, the role will provide leadership coverage in the absence of the Manager.

Key Objectives/Deliverables

• Responsible for the Warehouse and Logistics roadmap: developing and creating the roadmap, defining action plans, initiating change management documentation and tracking progress to ensure successful execution.
• Provide leadership on manufacturing floor ensuring high levels of safety, quality, and productivity to maintain reliable supply of products to patients.
• Lead the deviation process for the warehouse operations in collaboration with other functions.
• Lead/conduct area deviation and corrective action discussions as a lead investigator with a cross-functional team from Engineering, Maintenance, Technical Services / Manufacturing Sciences (TS/MS), Quality, and Health, Safety, and Environmental (HSE) functional groups
• Ensure consistency of operations across shifts through active engagement on the shop floor, Gemba walks, and Practice vs. Procedure evaluations.
• Participating in the development and implementation of strategies focused on the following initiatives: Continuous Improvement, Root Cause Analysis (RCA), Failure Modes Effect Analysis (FMEA), and Operational Standards for Supply Chain Excellence (OSSCE).
• Define, monitor and propose solutions to improve or meet meaningful Key Performance Indicators (KPI) for the Warehouse Process Team to drive performance.
• Understand and influence the Material control strategy for the site.
• Provide operational and project support for the business responsibilities within Concord Warehouse Operations.
• Provide analysis of specific operational or business processes as identified by management.
• Manage warehouse capacity; propose and implement projects, as required.
• Present warehouse processes, investigations and procedures to Regulatory Agencies and act as a Subject Matter Expert (SME) for related inspections, tours, and discussions.
• Lead area tours to support business reviews, regulatory audits, or network collaboration.

Basic Qualifications

• Bachelor’s degree (or equivalent work experience).

Additional Skills/ Preferences

• Experience in areas of materials management, logistics, warehousing, and distribution.
• Experience in manufacturing operations and/or manufacturing support functions.
• Knowledge of GMP requirements.
• Strong interpersonal, communication, problem-solving and analytical skills
• APICS CPIM certification is a plus.
• Career interests in operations or supply chain leadership.

Additional Information

• Must be flexible to attend meetings or support off-shifts as necessary.
• On call support can be required as needed to support business needs

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$58,500 - $137,500

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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