Project Manager

Job Description

Job Description

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team!

McLeod Centers for Wellbeing is currently searching for a Full-time Project Manager to work in its Strategy and Organizational Development department in Charlotte, NC.

How will you help us achieve our mission? You will:

• Support the development, implementation, and evaluation ofnew programs, services, workflows, and business processes to improve effectiveness, efficiency, and sustainability.
• Manage multiple assigned initiatives simultaneously, ensuring activities remain organized, on track, and aligned with organizational priorities.
• Lead the development, coordination, and execution of structured project plans, including project scope, goals, timelines, milestones, deliverables,dependencies, resource needs,and success measures.
• Develop and maintain project documentation, including charters, meeting agendas, status reports, decision logs, communication plans, budget trackers, action item trackers, and risk registers, ensuring records are accurate and organized in approved organizational systems.
• Monitor project progress byidentifyingbarriers, risks, resource needs, and competing priorities; developingmitigation and contingency plans; and escalating issues appropriately.
• Track post-implementation performance, project outcomes, and agreed-upon performance indicators to support stabilization, refinement, continuous improvement, and data-informed decision-making.
• Prepare updates, presentations, dashboards, reports, and summaries to communicate progress, outcomes, risks, and next steps.
• Coordinate cross-functional collaboration among internal teams and external partners to support successful execution.
• Facilitate meetings with internal and external stakeholders, ensuring clear agendas, timely follow-up, documented decisions, and accountability for assigned tasks.
• Collaborate with and support appropriate subject matter experts to ensure project decisions and implementation plans consider compliance, clinical, medical, operational, financial, technology, and quality-related requirements.

What are the qualifications needed for this role?

Education/Experience:

• Bachelor’s degree in Public Health, Healthcare Administration, Business, Social Work, Psychology, Nursing, or equivalent combination of education and experience.
• Minimum of 3 years of experience managing projects, programs, strategic initiatives, or performance improvement efforts, preferably in healthcare, nonprofit, or human service settings.
• Familiarity with quality improvement, process improvement, or change management methodologies preferred.
• Familiarity with behavioral health services, regulatory requirements, privacy laws, accreditation standards, or payer-related processes preferred.

Certificates/Licenses:

• Valid North Carolina driver’s license and reliable transportation if travel between locations is required.
• Project management certification, such as PMP, PgMP, CAPM, PMI-ACP, or equivalent credential preferred.

What we offer you as an employee:

• Balanced Lifestyle: Enjoy a 37.5-hour work week to support a better work/life balance, with most programs closing at noon and employees off by 12:30pm.
• Shift Differentials and Holiday Pay: Our residential and nursing staff earn a higher hourly rate when working nights, weekends, and observed holidays.
• Comprehensive Healthcare Coverage: Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Employer Paid Benefits: Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
• Financial Security: Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
• Generous Leave Policies: Enjoy paid time off, 9 paid holidays, and other leave benefits
• Student Loan Forgiveness: As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans.

Research indicates that women and underrepresented groups tend to apply for jobs only when they believe they meet 100% of the qualifications. At McLeod Centers, we encourage you to challenge this statistic and apply. It's rare for anyone to meet every qualification. We look forward to hearing from you!