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Area Clinical Supervisor

New Season
Fayetteville, NC
Description

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best-in-class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary

The Area Clinical Supervisor will provide oversight of the clinical staff and the clinical compliance of the assigned centers. Works in a collaborative effort with a multidisciplinary treatment team consisting of Medical Director, Program Director, Nurses, and Counselors to identify and meet the clinical needs of the patients and to assist in their overall well-being. Provides clinical supervision to clinical staff, audits patient records, and trains counselors, when necessary.

Essential Functions

  • Ensures compliance with all Local, State, Federal and Colonial Management Group, LP rules, and regulations and to do so within the allocated budget for the clinic
  • Keeps Colonial Management Group, LP informed, through the Program Director or Regional Director, of any significant treatment events which occur in their respective area and make prudent recommendations to address the same.
  • Provides guidance to ensure patient and staff compliance with completing intake, admission, discharge and aftercare paperwork.
  • Ensures that patient clinical charts are accurately documenting patient progress in treatment, and meeting compliance and regulatory requirements. Will address clinical deficiencies through training and/or appropriate disciplinary actions as needed.
  • Assists with the clinical aspects in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
  • Assists each clinic in the region with maintaining appropriate qualified staffing patterns according to local, state, federal and company policies by reporting recommendations to the Program Director and Regional Director.
  • Provides clinical supervision hours, as permitted by the state, to assigned counselors seeking certification and/or licensure, per formalized process.
  • Where necessary, will provide feedback to the Program Director and Regional Director to address any individual staff members' work performance issues.
  • Oversees and supervises clinical supervision to clinical staff as required.
  • Provides direct supervision and training to Treatment Services Supervisors and/or Treatment Services Coordinators to enhance the clinical team.
  • Travels to multiple locations providing face to face supervision based on counselor credentials and oversight needs.
  • Reports patient abuse, neglect and exploitation as required.
  • Ensures the reading and understanding of the Policy and Procedures Manual.
  • Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
  • Responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
  • Conducts clinical trainings relevant to counseling services.
  • Always acts in the best interests of the program and company; honors, supports, and protects the proprietary data and rights of the company.
  • Performs other tasks as assigned by clinic, region or corporate leadership.

Supervisory Responsibilities

(Scope of the person's authority, including a list of jobs that report to this job).

Provides clinical oversight and supervision for all Treatment Services Supervisors, Treatment Team Coordinators, and Counselors within the assigned region in compliance with the respective state's regulations and standards.

Essential Qualifications

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Licensure/Certification: Master's Degree in related field and licensure and/or state certification or the international IC&RC equivalent.

Required Knowledge: Knowledge of Methadone, general clinical supervision and counseling practices, Federal Confidentiality Law, HIPAA & ethics. Must be computer literate and have basic knowledge of all Microsoft products.

Experience Required: Minimum of five (5) years.

Skill and Ability: Must possess excellent interpersonal and communication skills,be able to multitask, prioritize, must be dependable and reliable.

Physical Demands/Work Environment

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

 Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard and other office equipment.

Talking: Ability to communicate with patients and fellow employees.

Hearing: Ability to hear normal conversations and receive ordinary information.

Vision: Average, ordinary, visual acuity necessary to observe patients and work on computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.

Physical Strength: Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally.

Working Conditions

(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Ability to operate in an open work area with moderate everyday noise.
  • Ability to travel as needed to perform the job functions and meet the minimum required face-to-face hours for supervision.

Mental Activities

(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.

Mathematics Ability: Basic math skills required.

Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, employees, patients and the general public.

Job Or State Requirements

CCS, or CSI
Posted 2025-12-31

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