Dental Biller

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Dental Biller

Department - Finance: Admin Non-Exempt

Reports to - Director of Revenue Cycle

Benefits -

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position:

• Work Location: 88 Vilcom Center Dr., Suite 110, Chapel Hill, NC 27514
• Schedule: Monday through Friday, 8:00am to 5:00pm
• Travel: N/A

Job Summary - The Dental Biller is responsible for the accurate and timely billing, claims processing, payment posting, and collections activities for dental services provided by Piedmont Health Services, Inc. This position supports the mission of a nonprofit Federally Qualified Health Center (FQHC) by ensuring compliance with federal, state, Medicaid, Medicare, and commercial payer requirements while promoting exceptional customer service to patients and internal teammates. The Dental Biller works collaboratively with clinical and administrative staff to maximize reimbursement, reduce claim denials, and support efficient revenue cycle operations. Other duties, as assigned.

Qualifications -

Education: High school diploma or equivalent. Associate degree in healthcare administration, medical billing, accounting, or related field preferred.

Experience:

• 2 years of dental billing experience.
• Experience using dental practice management and electronic health record systems.
• Experience with North Carolina Medicaid and Medicaid Managed Care plans, preferred.
• Experience in healthcare, nonprofit, or FQHC environments, preferred.

Knowledge, Skills, & Abilities:

• Knowledge of dental billing procedures, insurance claims processing, and reimbursement methodologies.
• Understanding of CDT, CPT, ICD-10 coding, and dental terminology.
• Familiarity with FQHC billing regulations and sliding fee discount programs.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent customer service and interpersonal skills.
• Ability to interact with patients experiencing financial, medical, or social challenges.
• Demonstrates compassion, professionalism, and cultural sensitivity at all times.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment

Pay Range: $50,306 - $67,607 (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.