Parts Counterperson

Job Description

Job Description

At Lookout Ford, Inc, the parts counter person plays a vital role in delivering excellent customer service and managing retail sales within our Morehead City, NC dealership. This position involves assisting customers by accurately identifying and selling genuine Ford parts, maintaining an organized and well-stocked inventory, and conducting regular stock counts both in storage areas and on store shelves to ensure product availability. By providing expert knowledge of Ford parts and exceptional service, the parts counter person helps support our commitment to quality and customer satisfaction. ```

At Lookout Ford, Inc., you have the opportunity to be part of a storied brand that honors its rich heritage while passionately embracing the future. Join the Ford family, where we deeply value service—not only to our customers but also to one another and the broader community. ```

Parts Counter Person Compensation and Benefits:

• Competitive Pay

• Growth Potential

• Flexible Working Hours

• Health Insurance

• PTO & Sick Leave

• 401(K)

Parts Counter Person Responsibilities:

• Oversee the parts sales process from start to finish

• Work with parts manager to locate any parts not in stock

• Complete special order part request for the customer

• Communicate with customer on parts status

• Communicate with staff and customers in a friendly and professional manner

• Must follow all company safety policies and procedures

• Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

• Previous experience at a Ford dealership is a plus

• Ability to identify the problem quickly offer solutions

• Knowledge of automobiles

• Effective analytical and communication skills

• Strong reading, computer, and mathematics skills

• Ability to learn new technology and repair and service procedures and specifications

• Ability to lift 50 pounds and work on your feet for extended periods of time

• Ability to work in a fast-paced environment

• Basic computer skills

• Positive, friendly attitude

• High school diploma or equivalent

• Experience with auto parts sales (preferred)

• Strong organizational and time management skills

• Detail-oriented, have a professional appearance and strong work ethic

• Ability to use common sense solutions to solve everyday challenges

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.