Senior Patient Recruitment and Engagement lead

ThermoFisher Scientific
Wilmington, NC
**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** PPD is revolutionizing patient recruitment. As the clinical research division of Thermo Fisher Scientific, PPD has launched Patient First, a group dedicated to enhancing the patient experience from the first click to the final visit. Utilizing human-centered, digitally enabled solutions, Patient First optimizes patient recruitment and engagement, site operations, and quality data collection. We have a new opening for a **Senior Patient Recruitment & Engagement Lead** to manage global Patient Recruitment strategies for our drug trials. This critical lead role will implement strategy and drive delivery using recruitment and retention tools and site recruitment optimization tactics. + Leads the implementation of global Patient Recruitment & Retention strategies to ensure effective trial delivery within cost, time and quality, including Recruitment & Retention tactics and tools. + Coordinates the development of materials within study startup timelines. + Assesses performance of the recruitment strategy globally and functions as a Subject Matter Expert to provide analysis, consultations and direction throughout the course of the study + Ability to review metrics and pivot the strategy to meet study targets. + Appropriately escalates issues and provides expertise to propose effective risk and issue management as well as strategy adjustment. + Maintains compliance with study tools, training materials, and system updates. + Collaborates with the Clinical Project Manager to prepare/present at client meetings, including kick-off meetings. + Accountable to deliver the project within study budget. Oversight of project financials; working with Finance to identify out of scope tasks and support creation of Contract Modifications. + Reviews progress against contract and presents project information to sponsor and management. + This is a remote position in the US for candidates with 3+ years of global study management, experience designing global trial recruitment materials, overseeing ongoing recruitment, study budget experience, and functional lead experience with clients. **Education and Experience:** + Bachelor's degree or equivalent and relevant formal academic / vocational qualification. + Previous clinical patient recruitment management experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years' experience). + In some cases, an equivalency, consisting of appropriate education, training, and/or related experience will be considered sufficient for an individual to meet the requirements of the role. **Knowledge, Skills, and Abilities:** + Clinical Management experience with a strong focus on leading Recruitment and Retention. + Project Management experience. + Effective leadership and training skills; capable of motivating teams. + Excellent planning and organizational skills to effectively prioritize workload for self and team members. + Solid interpersonal and critical thinking skills to promote teamwork in a multicultural matrix organization. + Proven ability to work in high pressured situations. + Solid understanding of change management principles. + Strong judgment, decision making, escalation, and risk management skills. + Strong oral and written communication skills, including English language proficiency. + Provides excellent customer service and fosters teamwork among internal and external customers. Location: Remote for qualified candidates in the US (EST or CST preferred). Relocation assistance is NOT provided. *Must be legally authorized to work in the United States without sponsorship. *Must be able to pass a comprehensive background check, which includes drug screening. At Thermo Fisher Scientific, we are committed to fostering a healthy and harmonious workplace for our employees. We understand the importance of creating an environment that allows individuals to excel. Please see below for the required qualifications for this position, which also includes the possibility of equivalent experience: + Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. + Able to work upright and stationary for typical working hours. + Ability to use and learn standard office equipment and technology with proficiency. + Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. + May require as-needed travel (0-20%). The salary range estimated for this position is $100,000 - $130,000 USD. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Posted 2025-12-10

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