General Manager

Zaxby's
Rocky Mount, NC

Hungry for a great career?

Our Zaxby’s location is seeking an experienced Restaurant

General Manager to lead our team. The ideal candidate will have a true passion

for hospitality and positive leadership. As the General Manager, you will

oversee all aspects of the restaurant's day to day operations, ensuring that

Zaxby’s top notch brand standards are being met in all aspects including

customer service, food quality and safety, and team cohesion

Expectations

·

Provide outstanding customer service while being

able to effectively address and resolve customer complaints

·

Manage day-to-day operations of the restaurant,

including staffing, inventory, and financial management.

·

Ensure the restaurant meets or exceeds brand

standards including passing all company directed and health inspections.

·

Recruit, train, and supervise staff, fostering a

positive and productive work environment.

·

Create an environment of high quality within

your store

·

Lead a team well and effectively coach the

performance of your staff to help develop future leaders

·

Be a team player

·

Utilize and promote advanced technology features

to maintain efficiency and stay ahead of the competitive food service landscape

·

Support franchise standards of being an employer

of choice by cultivating an environment that encourages employee growth both

professionally and personally

Qualifications

·

Minimum of 5 years of experience in restaurant

management, with at least 2 years in a general manager role.

·

Ability to work a 50-55 hour week

Willing to travel among other franchise locations

·

Strong leadership and team management skills.

·

Excellent communication and interpersonal

abilities.

·

Ability to manage financial operations.

·

Knowledge of health and safety regulations in

the food service industry

·

Proficiency in restaurant management software

and point-of-sale systems.

·

Ability to thrive in a fast-paced environment.

·

Strong problem-solving skills and attention to

detail.

·

Passion for quality service and customer

satisfaction.

Why join us?

We offer a competitive salary and benefits package,

including health insurance, paid time off, and opportunities for professional

development.

Other benefits:

·

Free meals

·

Monthly bonus plans

·

401(k) & 401(k) matching

·

25% Uber discount for rides to and from work

·

Scholarship/Tuition Reimbursement opportunities

Zaxby’s Core Values:

Our People Above All Else We put our team members and franchisees

first because the guest experience will never exceed their experience.

Our Work Is Our Bond Because we depend on each other, we do

what we say we will do and live up to the expectations.

Transparency In What We Say And Do We have honest but respectful

conversations because saying what we mean enables us to get to the heart of the

issue faster.

Innovate & Collaborate We value courageous thinking and the

never-been-done-before to stay ahead of everyone else. We work together to get

there first.

Our Door Is Open To Everyone We love each other for who we are,

knowing that our differences are what makes us so special and our voice so

powerful.

**All applicants 18 years and older are

subject to a criminal background check. Employment is contingent upon results.

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.

Posted 2025-09-05

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