Community Liaison

AuthoraCare Collective

Greensboro, NC

Brief Description
Looking for a Rewarding Career in the Field of Hospice?
We invite you to embark on a journey with us that will not disappoint. Work alongside compassionate care givers who strive for optimal patient care.
AuthoraCare Collective is currently seeking a Community Liaison supporting F orsyth and Davie Counties. This is a full-time position Monday - Friday, 8:00am - 5:00pm and requires flexibility to work evenings and weekends and willingness to travel to locations in the community.
Job Summary
The community liaison is responsible for outreach, customer service, account management and direct marketing to physicians, advanced care practitioners, case managers, social workers, long term care facilities, and community-based organizations. The liaison is accountable for developing referral relationships and ensuring smooth, timely access to AuthoraCare programs and services.
Promotes services through personal and phone contacts, public presentations, and correspondence. Effectively positions AuthoraCare as the preferred partner. Must be able to collaborate and effectively communicate with external customers and other members of the AuthoraCare team. Ability to be self-directed and develop and manage multiple priorities in a given timeframe.
Exceptional relationship building and customer service skills. Ability to develop call plans, strategic contacts, manage key accounts, collaborate with other members of the AuthoraCare team and arrange meetings and presentations with referral partners. Proficiency with Microsoft Office and database applications.
Our team members enjoy the following benefits: Competitive salaries and a comprehensive benefit package which includes paid time off (PTO), seven paid holidays, medical, dental, vision, disability, and life insurance, and 403B match after 12 months of service. Other benefits include mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.
Requirements
Education/Qualifications:
High school diploma or equivalent.
Bachelor’s degree preferred or equivalent medical sales experience of a minimum of five years and with 2 years of healthcare experience.
RN, LPN, or SW degree is a plus.
Three to five years of experience in health care sales or marketing.
Experience with home care, hospice, long term care or physician relations preferred.
Other: Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.
Summary
Our Mission:
AuthoraCare Collective empowers people to be active participants in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit.
Our patients are always the author of their life story. During a challenging illness, AuthoraCare Collective helps them author more moments that matter, regardless of the stage of their illness or condition. This is captured by our tagline: Your Story. Our Expert Care.

Posted 2025-12-19

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