Admissions Specialist (Hendersonville Campus)

: Admissions Specialist Your Impact: Join our team at Crossnore Communities for Children, where you'll make a tangible difference in the lives of children and families. As an Admissions Specialist, you'll play a pivotal role in our mission to provide comprehensive support and services to those in need, contributing directly to the enhancement of child welfare within our community. Location: Hendersonville, NC. This role offers the opportunity to work in a dynamic and supportive environment at our office location, providing in-person support and engagement. You'll find yourself immersed in a setting dedicated to the well-being of children and families, furthering our commitment to child welfare. Status: Full Time, Exempt Hiring Range: $37,500 to $42,000. Benefits and Perks:

• Comprehensive healthcare coverage including $0 co-pay for therapist visits with our health insurance plan, promoting access to mental health support.
• 401(k) retirement plan with employer match.
• Paid time off and holidays
• Supportive team environment committed to professional growth and development.

Education/Experience:

• High School Diploma or GED required. Associate's or Bachelor's degree in a human services or a related field preferred.
• Minimum of two years general office experience, such as, calendar scheduling, filing, insurance verification, scanning and record keeping strongly preferred.
• Experience working with child welfare systems, Mental Health providers, and/or children and families preferred.
• An equivalent combination of education and experience may be considered.

Key Responsibilities:

• Admissions Coordination:
  • Process referral calls and emails, documenting necessary information accurately.
  • Facilitate intake admissions and paperwork with new clients and their legal guardians.
  • Collaborate with internal teams to ensure seamless coordination of services.
• Administrative Support:
  • Provide front desk support and ensure a welcoming environment for clients and visitors embodying our dedication to child welfare..
  • Manage office functions including scheduling, filing, and record-keeping.
  • Utilize electronic health record systems for data entry and scanning.
• Customer Service Excellence:
  • Demonstrate professionalism and empathy in all interactions with clients and stakeholders.
  • Provide external referral information and resources to parents/legal guardians as needed.
  • Maintain confidentiality and accuracy in client files and data management.
• Team Collaboration:
  • Work closely with supervisors and colleagues to ensure coverage and support in the admissions process.
  • Participate in on-call rotations for non-business hours referrals and admissions.

Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed which can be sent to you upon request.