Scheduler - Part Time

Job Description

Job Description

Part-Time Scheduling Coordinator

Location: 805 Spring Forest Road, Suite 800, Raleigh, NC 27609
Schedule: Part-Time Only Monday, Wednesday, and Friday, 8:30 AM 2:00 PM
Starting Pay: $17$18/hour

At The Armstrong Center for Hope, were passionate about creating a welcoming environment where every client feels supported. Our team combines clinical expertise with a commitment to community, helping individuals thrive through compassionate care.

We are seeking a Part-Time Scheduling Coordinator to help keep our clinic running smoothly and ensure every client has a positive experience. This position is strictly part-time and will not transition to full-time. If you are seeking full-time employment or future full-time opportunities, this role will not be a good fit.

• Coordinate and forecast clinic schedules and provider availability
• Respond promptly and professionally to client and provider inquiries
• Manage client registration and scheduling using SimplePractice EHR
• Verify insurance, collect demographic and financial information, and process co-pays/deductibles
• Handle incoming and outgoing correspondence (electronic, fax, and paper)
• Maintain accurate and secure medical records in compliance with HIPAA
• Support administrative team goals and attend weekly team meetings
• Implement company, state, and federal policies and procedures
• Perform other duties as assigned

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Familiarity with EHR systems ( SimplePractice experience preferred)
• Knowledge of insurance verification and front-end payment processes
• Commitment to confidentiality and compliance with HIPAA regulations

• Supportive, collaborative team environment
• Flexible part-time schedule
• Accrue PTO
• Make a real difference in people's lives

Equal Opportunity Employer: The Armstrong Center for Hope is committed to diversity and inclusion. We welcome applicants from all backgrounds.