Lead Office Assistant

North Carolina Dept of Health and Human Services
Forsyth County, NC

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Description of Work

The Administrative Specialist I (Lead Office Assistant) position supports the entire unit which is located in Winston Salem. The primary purpose of this position is to provide administrative support to managerial, supervisory, professional, and para-professional staff located within this unit. Job responsibilities include the following:
  • Support for Unit Manager, Assistant Unit Manager and Counselors in Charge
  • Supervision of clerical staff within the unit
  • Perform clerical duties which include, but not limited to maintaining and processing records for all personnel
  • Compile and process monthly reports
  • Train new staff
  • Correspond with state HR in reference to personnel issues
  • Provide maintenance and order supplies for all office equipment and general work supplies
  • Maintain and manage property, contracts, and agreements related to workspace, and mail distribution
Selected applicant needs to have the means to travel as the job requires. The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for persons with disabilities through customer partnership and community leadership. About NC Department of Health and Human Services: The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care. Compensation & Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information omitted from the application form, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Please refer to the link below for additional information
  • Written and oral Communication and the ability to convey information clearly and concisely to individuals or groups, either verbally or in written format.
  • Proven ability to listen and respond appropriately.
  • Proven ability to resolve issues and to use interpersonal skills and methods to reduce or eliminate discrepancies.
  • Proven ability to deal with high stress situations calmly and effectively.
  • Proficient computer skills with MS Office Suite including Outlook, Word, and Excel.
  • Demonstrated ability to instruct and train employees by providing information, including appropriate procedures and practices.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc .g ov/experience -g uide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; OR An equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer. Consideration for this vacancy, all applicants must complete an on-line application using this link, If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled . For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-855-3517.

Posted 2026-03-24

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