Luxury Retail Office Associate - Mayfaire Town Center

REEDS Jewelers
Wilmington, NC

At REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.

We’re looking for an Office Associate who is friendly, organized, responsible, and flexible to join our wonderful team.

Office Associates are most often relied upon for maintaining daily, weekly, and monthly reports, shipping and receiving, reconciliation, bank deposits, and ringing up store sales. Upon proven performance, additional responsibilities may be assigned by management, including becoming a key holder and opening and closing the store.

The ideal candidate for this role will have retail and/or administrative experience, understand the organization needed in administrative duties to support the efficiency and accuracy of store operations and be a key player in its overall success and profitability. Office Associates partner with our corporate office and act as a liaison to communicate programs with the store. And they are proactive problem solvers and help maintain a clean environment conducive to attracting sales and ensure safe working conditions.

Experience in the jewelry industry is not required, but the office associate must be eager to learn about our products, policies, and procedures to accurately complete exchanges, returns, sales, and gifts. This position participates in mandatory training to strengthen their ability to support the store manager, sales team, and our customers. We offer plenty of resources to set you up for long term success.

If you believe you’ll be an excellent fit for this role, we invite you to apply and look forward to learning more about you!

Requirements

High School Diploma/Equivalent or better

Must have proven written and verbal communication skills

Recommended six months retail experience and/or administrative background

Demonstrated team-work abilities

Benefits

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.

Posted 2025-08-08

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