Bilingual Office Representative - Spanish
State Farm Agency, located in Charlotte, NC has an immediate opening for a Bilingual (Spanish/English) Office Representative - Team Member. Insurance experience is not required as we will train the right person with the right personality and skill set! Must have some customer service / office experience and be fluent in English and Spanish.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
What we provide
- Base Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
Requirements
- Bilingual (Spanish/English)
- Insurance Sales Experience/ Property & Casualty and L/H licenses preferred.
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Ability to multi-task
- Ability to effectively relate to a customer
- Property & Casualty license (must be able to obtain)
- Life & Health license (must be able to obtain)
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